Samsung 757MB manual Check List, No images on the screen. I cannot turn on the monitor

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Main > Troubleshooting > Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Check List

Q & A

Self-Test Feature

Check

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

Is the power cord connected properly?

Can you see "No Connection, Check Signal Cable" on the screen?

Solutions

Check the power cord connection and supply.

Check the signal cable connection.

I cannot see the On Screen Display.

The image on the screen is shaking.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

Can you see "Sync. Out of Range" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Check the monitor configuration to see if it is in Interlace Mode. (Interlace Mode: Vertical frequency 43Hz, 87Hz(i), etc)

Are there any magnetic products such as a power adapter, speaker or a high voltage wire near by?

Is the voltage stable?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

Unlock the OSD by pressing the MENU button for at least 10 seconds.

The signal from the video card exceeds the maximum resolution and frequency of the monitor.

Move the monitor away from anything that can create a strong magnetic field.

The screen image can appear to shake or vibrate at a particular time of day due to low supply voltage.

The screen image can also appear to shake or vibrate if there is a problem with the video card or the computer's main board.

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Contents SyncMaster 757MB/957MB Main Index Notational Use only a properly grounded plug and receptacle PowerDo not use a damaged or loose plug Do not drop the monitor when moving it Do not cover the vents on the monitor cabinetPlace the monitor on a flat and stable surface Set down the monitor carefullyClean Other Do not place any heavy objects on the monitorDo not use or store inflammable substances near the monitor Never insert anything metallic into the monitor openingsKeep the monitor away from any magnetic substances Monitor and Stand Power Cord Quick Setup Guide Warranty CardUSB Hub Option Users Guide Driver Installation CD UnpackingUsers Guide Driver Installation CD Monitor and Stand Power Cord Signal Cable OptionQuick Setup Guide Warranty Card Menu button Power buttonFront Rear Video card, or graphics cardSignal port BNC Connectors Option USB ConnectorBottom Connecting Your Monitor Setup-General ConnectingDC Power Cord Power IndicatorOn/Off Volume Mic By-pass JackTreble Control Bass ControlMic Input Jack Headphone JackWindows ME Click Windows ME DriverWindows XP/2000 Click Windows XP/2000 DriverPage Manual Microsoft Windows XP Operating SystemPage How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating System Linux Operating SystemBase Installation Removing the Base On-Screen Display MagicBright Brightness/Contrast User DeletePosition SizeZoom Parallel/RotationPincushion/Trapezoid PinbalanceSidepin Corner Color1Color2 SRGBClear Moire LinearityFocus On-Screen Display Video Input Level Display timing Menu PositionMenu Duration LanguagesHighlight Zone Size Color Sharpness Automatic detect Menu Other Features Color Temperature ScreenBrightness ContrastGeometry PositionSize Rotation This corrects the skewed image area on the screenPincushion Pinbalance Trapezoid This adjusts the parallelogram level of the screen ParallelHighlight Zone On/OffFull Screen Position/Size TabHighlight Zone Picture TabHighlight Zone More MoireSidepin Corner Pinbalance Corner Degauss Save ResetCancel SyncMaster 957MB MagicBright Brightness/Contrast Position Screen Display Pincushion/Trapezoid Sidepin Corner Color2 On-Screen Display Focus On-Screen Display Sync. Input TypeOption SUB/BNCOption On-Screen Display Menu Duration Check List No images on the screen. I cannot turn on the monitorScreen shows strange colors or just black and white Screen suddenly has become unbalancedTips for Highlight Zone Question Self-Test Feature Check Judging the monitors working condition General Picture TubeGeneral RMS PowerSaver State Normal Operation Power-off Mode EPA/ENERGYNormal Operation Power-off Mode EPA/ENERGY Vertical Frequency Preset Timing ModesHorizontal Frequency Horizontal Service BrazilUnited Kingdom ThailandNETHERLANDS/BELGIUM/LUXEMBOURG Resolution Dot PitchInterlace and Non-Interlace Methods Plug & PlayRegulatory FCC Information User InstructionsUser Information IC Compliance NoticeWhy do we have environmentally-labelled monitors? MPR II ComplianceEuropean Notice Europe only PCT NoticeWhat does labelling involve? Environmental RequirementsLead CadmiumTCO Development Why do we have environmentally labelled computers?CFCs freons Environmental requirements Flame retardants Congratulations How to install the Natural Color software How to delete the Natural Color software programNatural Color Software Program Natural ColorInstallation Requirements Uninstalling MouScreen V2.01 from Your ComputerMouScreen Before Running MouScreenAuthority