Samsung 460UX-2, 460UXN-2, 400UX-2, 400UXN-2 user manual Symptoms and Recommended Actions, Check List

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Troubleshooting

Do not use benzene, thinner or other flammable sub- stances, or a wet cloth.

We recommend that a SAMSUNG cleansing agent is used to prevent damage to the screen.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, etc. In this case, first check the source of the prob- lem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting. (If it does, request service.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

The following table lists possible problems and their solutions. Before calling for assis- tance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

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Contents LCD Display SyncMaster 400UX-2, 400UXN-2, 460UX-2, 460UXN-2Power NotationalInstallation Clean Others Page Page Page Page Unpacking Package ContentsChecking the Contents of the Package Manuals MagicInfo Manual CDCables OthersYour LCD Display Front Menu button MenuRear PC → DVI → AV → Component → Hdmi → MagicInfoPC DVI / AV / Component / Hdmi DVI / AV PC / BNC Component PCPower Audio OUT RGB OUT Using the Anti-Theft Kensington Lock Remote ControlPower MTS Exits from the menu screen Connecting a Computer ConnectionsPage Connecting to Other devices Connecting AV DevicesConnecting the BNC to BNC cable Connecting a DVD Player Applicable to the UX-2 model onlyConnecting using a Component Cable Connecting to a Camcorder Connecting Using a Hdmi CableConnecting Using a DVI Cable Connecting Using a DVI to Hdmi CableConnecting a DTV Set Top Cable/Satellite Box Connecting to an Audio System Connecting a LAN CableConnecting a USB device Internet web site Installing the Monitor Driver AutomaticMonitor Driver Installing the Monitor Driver Manual Page Page Page Page Page Page MDC Multi-Display Channel Installation Installation ProblemsUninstall Introduction Main ScreenPort Selection Power Control Page Input Source PC Mode Page Image Size PC, BNC, DVIImage Size TV, AV, S-Video, Component, DVIHDCP, HDMI, DTV TimePIP PIP Size PIP Source Settings Picture Settings Picture PC Settings Audio Settings SRS TS XTMaintenance Lamp Control Image LockMaintenance Scroll Maintenance Video Wall Page Troubleshooting Settings Value Display In Multiple Display ModePage Input Available Modes Source ListPC / DVI / BNC Component MagicInfoSource OffSwap SizePosition TransparencyEdit Name High Medium Low OpaquePicture PC / DVI / BNC / MagicInfo Mode Available Modes MagicBrightCustom ContrastBrightness SharpnessColor Control RedGreen Off Cool Normal Warm CustomBlue Color TempImage Lock CoarseAuto Adjustment Signal BalanceOffset Signal ControlGain Hdmi Black Level Normal LowPIP Picture ContrastBrightness SharpnessTint Dynamic ContrastLamp Control Picture AV / Hdmi / Component Mode Available Modes ModeColor TintMenu → → Enter → → → → → → Enter → Digital NR Digital Noise Reduction Film Mode Adjusting the LCD Display Available Modes PIP on Sound Available Modes Bass StandardMusic MovieBalance Auto VolumeTreble Main Sub Sound SelectSpeaker Select Setup Available Modes LanguageInternal ExternalSleep Timer On TimerTime Clock SetOff Timer Menu TransparencyEnergy Saving Safety Lock Change PINLock On Full Video WallFormat Horizontal VerticalScreen Divider NaturalSafety Screen Pixel ShiftTimer Mode-Scroll 1~5 sec PeriodScroll Bar Eraser Scroll BarEraser Side GrayOff 1024 X 1280 X 1360 x 1366 X Resolution SelectOff Light Dark Power On Adjustment ResetImage Reset OSD RotationMulti Control Color ResetMulti Control Available Modes ID Input ID SetupMagicInfo Available Modes MagicInfo Page Page Self-Test Feature Check Maintenance and CleaningCheck List Symptoms and Recommended ActionsProblems related to the Installation PC Mode Not Optimum Mode message Problems related to the ScreenCheck Signal Cable message Problems related to Audio Problems related to the Remote ControlPage Page General Power Supply Signal connectorsDimensions W x H x D / Weight Maximum Pixel ClockPowerSaver PowerSaver When used as a Network monitorPowerSaver When used as a normal monitor Preset Timing ModesSync Polarity Frequency Quency Hz MHz KHzFor Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Select method Change the characters color periodicallyApply the Screen Pixel function on Product Information Contact Samsung Worldwide North AmericaLatin America EuropeCIS Middle East & Africa TermsAsia Pacific Correct Disposal Correct disposal of batteries in this product Europe onlyAuthority
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460UXN-2, 400UXN-2, 400UX-2, 460UX-2 specifications

The Samsung 460UX-2, 400UX-2, 400UXN-2, and 460UXN-2 are part of Samsung's revered line of large-screen commercial displays, primarily engineered for use in public spaces such as airports, shopping malls, corporate environments, and digital signage applications. These models are renowned for their clarity, durability, and advanced features that enhance user experience in various demanding settings.

The Samsung 460UX-2 boasts a stunning 46-inch LCD display, offering a striking resolution of 1920 x 1080 pixels. This ensures that images and videos are sharp, vibrant, and lifelike, making it ideal for high-traffic areas where visual impact is crucial. This model also incorporates an anti-glare coating, which minimizes reflections and enhances visibility even in brightly lit environments.

Key to these displays is the use of Samsung’s innovative panel technology, which provides wide viewing angles of up to 178 degrees both horizontally and vertically. This means that the content remains clear and vivid regardless of the viewer's position, making it perfect for crowded spaces. Additionally, the 460UX-2 features a high brightness rating, designed to deliver exceptional image quality in outdoor applications or situations with high ambient light.

On the connectivity front, these models come equipped with multiple HDMI, DisplayPort, and VGA inputs, allowing seamless integration with a variety of media players and computers. The built-in SD card slot also enables easy content playback directly from a USB memory drive, streamlining the setup process for digital signage solutions.

Durability is a cornerstone of the design philosophy for these commercial displays. The robust construction ensures they can withstand continuous operation over extended periods, making them suitable for 24/7 use. Enhanced thermal management features help maintain optimal operating temperatures, further extending the lifespan of the display.

In addition, models like the 400UXN-2 and 460UXN-2 bring advanced technology such as Samsung’s MagicInfo software, enabling centralized content management and scheduling. This software allows users to create, manage, and deliver content seamlessly across a network of displays, making it an invaluable tool for businesses looking to maximize the impact of their digital signage efforts.

In summary, the Samsung 460UX-2, 400UX-2, 400UXN-2, and 460UXN-2 embody cutting-edge technology combined with robust design to meet the demands of commercial environments. Their impressive specifications, connectivity options, and durability make them a preferred choice for businesses aiming to enhance their visual communication strategy.