Check when MagicTune does not function properly

Troubleshooting

If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.

Check when MagicTune™ does not function properly.

Q:MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.

A:To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows is XP);

Control Panel → Performance and Maintenance → System → Hardware → Device Manager

→ Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

A:MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't work properly.

Q:Have you changed your PC or video graphic card?

A:Download the latest program. The program can be downloaded http://www.samsung.com/mon- itor/magictune

Q:Did you install the program?

A:Reboot the computer after installing the program for the first time. If a copy of the program is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program.

Note

Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.

Check the following items if there is trouble with the monitor.

Check if the power cord and the video cables are properly connected to the computer.

Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.

Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.

(Do not exceed 75 Hz when using the maximum resolution.)

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Note

If problems repeatedly occur, contact an authorized service center.

2693HM, 2493HM specifications

Samsung's 2493HM and 2693HM monitors are notable additions to the brand's esteemed lineup of display technologies. Designed to cater to both professional and casual users, these monitors offer a blend of advanced features, sleek designs, and cutting-edge technologies that enhance the viewing experience.

The Samsung 2493HM and 2693HM monitors come equipped with high-quality LCD panels that provide stunning visuals with a resolution of 1920x1200 pixels. This ensures crisp and vibrant images, making them suitable for a variety of tasks, from graphic design to document editing and gaming. The monitors utilize PVA (Patterned Vertical Alignment) panel technology, which not only delivers excellent color accuracy but also offers wider viewing angles compared to traditional TN panels.

One of the standout features of these monitors is their unique "Magic Bright" technology. This feature allows users to optimize the display settings for different environments by selecting pre-set modes, such as Text, Internet, Game, and Movie. This adaptability makes it convenient to switch between different applications and activities without manually adjusting settings.

In addition to their display quality, the Samsung 2493HM and 2693HM also focus on usability. The monitors include multiple connectivity options, featuring HDMI, DVI, and VGA ports, making them compatible with a wide range of devices, including PCs, gaming consoles, and Blu-ray players. The incorporation of an integrated webcam and microphone in the 2493HM model offers added convenience for video conferencing, making it a suitable choice for professionals working from home or those who frequently communicate online.

The design of both monitors is sleek and modern, with slim bezels and an adjustable stand that allows for tilting and height adjustments to ensure comfort during long usage periods. The energy-efficient features implemented in these models also contribute to reduced electricity consumption, making them environmentally friendly as well.

Overall, the Samsung 2493HM and 2693HM monitors offer an exceptional combination of performance, flexibility, and style. With their advanced display technology, extensive connectivity options, and user-friendly features, these monitors are tailored to meet the diverse needs of users in today's digital world. Whether for work or leisure, these monitors prove to be a reliable choice for various multimedia applications.