Samsung 320MX-2, 320MXN-2 quick start Symptoms and Recommended Actions, Check List

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Troubleshooting

Do not use benzene, thinner or other flammable sub- stances, or a wet cloth.

We recommend that a SAMSUNG cleansing agent is used to prevent damage to the screen.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

The following table lists possible problems and their solutions. Before calling for assis- tance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

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Contents LCD Display Package Contents UnpackingSold separately Your LCD Display Front PC → DVI → AV → Hdmi → MagicInfo → TVMenu Power RearDVI / PC / Hdmi in DVI/PC/HDMI AU DVI / PC / Hdmi in HdmiUsing the Anti-Theft Kensington Lock RGB OUTLAN LAN Connection Terminal Usbusb Connection TerminalRemote Control PIP Swap Standard → Music → Movie → Speech → CustomAV / Hdmi / TV P.MODE Standard → Movie → CustomTom DualMechanical Layout SwapInstallation Vesa Bracket LCD Display HeadDimensions Wall Bracket InstallationComponents Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Connecting a Computer Using a Power cord with Earth ConnectionsConnecting to Other devices Using a Power cord with Earth Connecting AV DevicesConnecting to a Camcorder Connecting Using a Hdmi CableConnecting Using a DVI to Hdmi Cable Connecting to an Audio SystemConnecting a LAN Cable Using a Power cord with Earth Connecting a USB device Using a Power cord with Earth Self-Test Feature Check Maintenance and CleaningSymptoms and Recommended Actions Problems related to the Installation PC ModeCheck List Problems related to the Screen Check Signal Cable messageNot Optimum Mode message Problems related to Audio Problems related to the Remote ControlProblems related to MagicInfo
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