Samsung 2343BW Useful Tips, Check List, No images on the screen. I cannot turn on the monitor

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Useful Tips

Troubleshooting

Useful Tips

A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 2048 x 1152 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Check List Note

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘No images on the screen. I cannot turn on the monitor./SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Q:Can you see "Not Optimum Mode", "Recommended Mode 2048 x 1152 60 Hz" on the screen?

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Contents quick start guide LCD MONITOR2343BW 2343BWX Introduction Package ContentsUnpacking Cables ManualsOthers Sold separatelyFront Your Monitor Initial SettingsMENU button MENU Customized KeyPower button RearPower Indicator Brightness buttonPOWER port Using the Anti-Theft Kensington LockDVI IN port RGB IN portCable holding ring Fix the cables using the holding ring, as shown in the figureConnecting USB Option Connecting CablesConnections Connections Power Consump- 2.5 WHigh speed Full speedHAS Stand Using the Stand Monitor AssemblyAttaching a Base Self-Test Feature Check TroubleshootingWarning Messages EnvironmentCheck List Useful TipsNo images on the screen. I cannot turn on the monitor The screen shows strange colors or just black and white I cannot see the On Screen DisplayThe screen suddenly has become unbalanced Check when MagicTune does not function properly The screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen Check the following items if there is trouble with the monitor MagicTune doesnt work properlyQ & A Set the resolution in the Control Panel → Display → Settings Troubleshooting A Windows XPQ How can I set the Power Saving function? A Windows XP Set the resolution at the Control Panel → Display → Screen Saver
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