Model 
Check List
Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance,
please call the phone number on the Information section or contact your dealer.
Symptom | Check List | Solutions |
No images on the | Is the power cord | Check the power cord connection and supply. |
screen. | connected |
|
I cannot turn on | properly? |
|
the monitor. |
|
|
| Can you see | (Connected using the |
| "Check Signal | Check the signal cable connection. |
| Cable" on the |
|
| screen? | (Connected using the DVI cable) |
|
| If you still see an error message on the screen when the |
|
| monitor is connected properly, check to see if the monitor |
|
| status is set to analog. |
|
| Press SOURCE/ button to have the monitor double- |
|
| check the input signal source. |
If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.
(Refer to the Preset Timing Modes)
If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
Can you see "Not | You can see this message when the signal from the |
Optimum Mode", | video card exceeds the maximum resolution and |
"Recommended | frequency that the monitor can handle properly. |
Mode 1680 X 1050 | Adjust the maximum resolution and frequency that the |
60 Hz" on the | |
screen? | monitor can handle properly. |
| If the display exceeds SXGA or 75 Hz, a "Not Optimum |
| Mode", "Recommended Mode 1680 X 1050 60 Hz" |
| message is displayed. If the display exceeds 85 Hz, the |
| display will work properly but the "Not Optimum Mode", |
| "Recommended Mode 1680 X 1050 60 Hz" message |
| appears for one minute and then disappears. |
| Please change to the recommended mode during this |
| |
| (The message is displayed again if the system is |
| rebooted.) |
There is no image | The monitor is in PowerSaver mode. |
on the screen. |
|
Is the power | Press a key on the keyboard to activate the monitor and |