Samsung 2494LW Useful Tips, Check List, No images on the screen. I cannot turn on the monitor

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Troubleshooting

Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one meter) of the monitor.

Useful Tips

A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1920x 1080 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘ / ’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

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Contents SyncMaster 2494LW/2494SW LCD MonitorPower Safety InstructionsNotational Notational ConventionsInstallation Clean Others Page Page Page Introduction Package ContentsUnpacking Your Monitor Initial Settings Menu button Menu FrontRear Power IndicatorRGB Using the Anti-Theft Kensington LockConnections Connecting CablesUsing the Stand Monitor Assembly Attaching a Base Connections Installing the Monitor Driver Automatic Using the SoftwareMonitor Driver Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page Natural Color Natural Color Software Program MultiScreen InstallationUninstall Installation ProblemsSystem Requirements HardwareDirect Functions Adjusting the MonitorOSD Lock & Unlock Customized keyOSD Function BrightnessBrightness Contrast Sharpness MagicBright PictureCustom Text Coarse FineInternet GameMagicColor Red Green Blue Color Tone ColorColor Effect Gamma Size & PositionAV signals PC signalsImage Size Auto Source PC/AV Mode ResetLanguage YesSec Display TimeSelf-Test Feature Check TroubleshootingEnvironment Check List Useful TipsNo images on the screen. I cannot turn on the monitor Screen shows strange colors or just black and white Cannot see the On Screen DisplayScreen suddenly has become unbalanced LED is blinking but no images on the screen Screen is out of focus or OSD cannot be adjustedMagicTune doesnt work properly Check when MagicTune does not function properlyPage General SpecificationsVesa Mounting Interface PowerSaverEnvironmental considerations Plug and Play CapabilityPreset Timing Modes Pixel Pitch Mm H x 0.2768 mm EPA/ENERGY VESA, 800 x 37.879 60.317 40.000 For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Contact Samsung Worldwide AppendixNorth America Latin AmericaCIS Asia Pacific TermsCorrect Disposal Screen image is called the resolution. This numberAuthority
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