Samsung 743BM, 943BM user manual Check List, No images on the screen. I cannot turn on the monitor

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Troubleshooting

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly

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Contents LCD Monitor SyncMaster 743BM/943BMSafety Instructions PowerNotational Notational ConventionsInstallation Clean Others Page Page Page Introduction Package ContentsUnpacking Your Monitor Initial Settings CablesFront Menu button MenuPower Indicator RearDVI in port Connecting Cables ConnectionsHas Stand Using the Stand Monitor AssemblyAttaching a Base Page Using the Software Installing the Monitor Driver AutomaticMonitor Driver Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page How to install the Natural Color software How to delete the Natural Color software programNatural Color Natural Color Software Program MagicTuneInstallation Problems System RequirementsUninstall MagicRotation InstallationWindows 98 SE Windows ME Service Packs Direct Functions Adjusting the MonitorOSD Lock & Unlock Page Customized key MagicBright MagicColor Color EffectOSD Function VolumePicture Brightness Contrast MagicBright Picture Brightness ContrastMagicBright Color MagicColor Color Tone Color Control Color EffectGamma Mode 1 Mode 2 ModeOff Grayscale Green Aqua Sepia Image Coarse Fine SharpnessPosition OSD LanguageAdjusting the Monitor Display Time TransparencyOff On Sec 10 sec 20 sec 200 sec Setup ResetNo Yes Off Timer OffInformation Auto SourceAuto Manual Page Troubleshooting Self-Test Feature CheckEnvironment Useful TipsCheck List No images on the screen. I cannot turn on the monitorScreen shows strange colors or just black and white Cannot see the On Screen DisplayScreen suddenly has become unbalanced Problems related to Audio Screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen Check when MagicTune does not function properly MagicTune doesnt work properlyPage Specifications GeneralPowerSaver Preset Timing Modes EPA/ENERGYModel Name SyncMaster 943BM Speaker 1Watt x Preset Timing Modes Page For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Appendix Contact Samsung WorldwideNorth America Latin AmericaCIS Asia PacificTerms Middle East & AfricaCorrect Disposal Authority
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