Samsung 960HD Display Adapter Driver, Maintenance and Cleaning, Symptoms and Recommended Actions

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supported by the monitor.

3. Display Adapter Driver

Display adapter refers to the computer video card driver.

If the adapter is not properly set, you cannot adjust resolution, frequency or color and you cannot install the monitor driver.

1.Checking Adapter Driver

Click Start Settings Control Panel Display Settings Advanced Adapter.

If "Default" or a wrong product model is indicated, it means that the adapter driver is not properly installed. Install the adapter driver again according to the information provided by the computer or video card manufacturers.

2.Installing Adapter Driver

The instructions given below are for general circumstances.

For specific issues, contact the relevant computer or video card manufacturers.

1)Click Start Settings Control Panel Display Settings Advanced

Adapter Update Driver Next Display a list of the known drivers for this device so

that I can choose a specific driver Next Have Disk (Insert Video Card Driver diskette)

OK Next Next Finish.

2)In case you have Adapter Driver Setup file on your computer:

Run Setup.exe or Install.exe, which is found in the Adapter Driver Setup file.

4.Maintenance and Cleaning

1.Maintaining the Monitor Case.

Clean with a soft cloth after disconnecting the power cord.

zDo not use benzene, thinner or other flammable substances, or a wet cloth.

zWe recommend a Samsung cleansing agent is used to prevent damage to the screen.

2.Maintaining the Flat Panel Display Screen. Clean with a soft cloth (cotton flannel) smoothly.

zNever use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

zThe user will be required to pay costs and related expenses for repair of damages caused by him/her.

5.Symptoms and Recommended Actions

A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a service center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the adapter(video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 56 Hz or 75 Hz. (Do not exceed 60 Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

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Contents SyncMaster 960HD Do not use a damaged or loose plug Use only a properly grounded plug and receptacle Insert the power plug firmly so that it does not come looseDo not disconnect the power cord while using the monitor Do not place the product on the floor Do not drop the monitor when moving itKeep any heating devices away from the power cable Put down the monitor carefullyDo not spray water or detergent directly onto the monitor Do not place the monitor face downKeep the plastic packaging bag out of childrens reach Do not remove the cover or back Do not cover the vents on the monitor cabinet Never insert anything metallic into the monitor openingsExcessively loud volume levels may damage hearing Good Postures When Using the Monitor Monitor Manual Quick Setup Guide UnpackingCable Sub Cable Audio Cable Other Remote ControlVideo Cable Earphones/Headphones Scart Cable DVI Cable Sold separatelyMenu FrontSource DVI/PC Dvihdcp PowerRear AudioVideo ComponentANT Remote Control Mute PC / DVI Mode M/B MagicBrightOne/Two-Digit channel selection MenuPRE-CH 19. S.MODE Sound ModeDual / MTS This function is available only in KoreaConnecting the monitor Connecting to a ComputerConnecting AV Devices Connecting to Other devicesConnecting to a Macintosh When using an outdoor antenna Connecting TVWhen using an interior antenna terminal To connect the RF cable to the antenna input terminalConnecting Headphone Using the StandConnecting DVD/DTV Set Top Box Is weak signal causing poor reception?Folding the base Attaching a baseInstalling the monitor driver Automatic Installing the monitor driver ManualWindows XP Windows 2000 Windows Me Windows NT Linux Microsoft Windows XP Operating SystemPage How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating System Installing the Natural Color SoftwareNatural Color Linux Operating SystemUninstalling the Natural Color Software Program Description Play/Stop InputOSD Video ComponentPicture DVIText Available in PC Mode Only CoarseInternet CustomStandard Description Play/Stop ModeSource List TV / Ext. / AV / S-Video / Component MovieSound Bringing incredible clarity, depth and detail to the sound ChannelBBE OffSetup Sleep Timer ConfigurationSetup-Area Configuration ResetSelf-Test Feature Check Not Optimum ModeDisplay Adapter Driver Maintenance and CleaningSymptoms and Recommended Actions Problems Solutions ProblemsQuestion AnswerPage General PowerSaver Preset Timing ModesHorizontal Frequency Display ModeSync Polarity Vertical FrequencyCountries Austria Broadcasting SystemsLatin America Contact Samsung WorldwideNorth America EuropeCIS Asia PacificTerms CatvDVD For Better DisplayVHF/UHF BtscAuthority México Warranty Product Information Image Retention Free