Samsung P2070G, P2270G, P2370G user manual Troubleshooting

Page 54

Troubleshooting

Check the following items if there is trouble with the monitor.

Check if the power cord and the video cables are properly connected to the computer.

Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.

(Do not exceed 75 Hz when using the maximum resolution.)

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Note

If problems repeatedly occur, contact an authorized service center.

Q & A

Q:How can I change the frequency?

A:The frequency can be changed by reconfiguring the video card.

A:Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)

Q:How can I adjusts the resolution?

A:Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Set- tings.

A:Windows ME/2000:

Set the resolution in the Control Panel → Display → Settings.

*Contact the video card manufacturer for details.

Q:How can I set the Power Saving function?

A:Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Manual).

A:Windows ME/2000:

Set the resolution at the Control Panel → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Manual).

Image 54
Contents LCD Monitor SyncMaster P2070,P2270,P2370,P2070G,P2270G,P2370GNotational Safety InstructionsPower Notational ConventionsInstallation Clean Others Page Page Page Page Package Contents IntroductionUnpacking Your Monitor Initial Settings Sold separatelyFront Menu button MenuPower Indicator RearUsing the Anti-Theft Kensington Lock Kensington LockConnecting Cables Using the Stand Monitor AssemblyConnections Folding the base Monitor Driver Using the SoftwareInstalling the Monitor Driver Automatic Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page How to install the Natural Color software Natural Color Natural Color Software ProgramHow to delete the Natural Color software program MagicTune InstallationInstallation Problems Uninstall System RequirementsHardware MultiScreen Installation MB Memory above MB Hard disk space above OSD Lock & Unlock Adjusting the MonitorDirect Functions Customized keyBrightness OSD FunctionOff Timer On/ Off Timer Auto ContrastSharpness MagicBright Response Time CoarseFine MovieMagicColor RedGreen BlueColor Tone Color Effect GammaSIZE&POSITION PositionImage Size Menu H-PositionMenu V-Position Language ResetMenu Transparency YesOff Timer On/Off LED On/OffLED Brightness Off Timer Setting Auto SourceAuto Manual AV Mode Display TimeSec 10 sec 20 sec 200 sec Information Self-Test Feature Check TroubleshootingSelf-Test Feature Check-- P2070, P2070G EnvironmentUseful Tips Check ListNo images on the screen. I cannot turn on the monitor Cannot see the On Screen Display Screen shows strange colors or just black and whiteScreen suddenly has become unbalanced Screen is out of focus or OSD cannot be adjusted LED is blinking but no images on the screenPage Self-Test Feature Check-- P2270, P2370, P2270G, P2370G Troubleshooting Cannot see the On Screen Display Screen suddenly has become unbalanced Troubleshooting Page Specifications GeneralPowerSaver Plug and Play CapabilityDot Acceptable Sync Polarity Preset Timing ModesDisplay Mode Horizontal Frequency Quency Hz MHz KHzMaximum resolution 1920x1080@60Hz Sync Polarity Frequency Quency Hz MHz KHz Model Name SyncMaster P2370, P2370G Power Supply Vesa 1050 65.290 59.954 146.250 1080 67.500 60.000 148.500 Information For Better Display-- P2070, P2070GProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page For Better Display-- P2270, P2370, P2270G, P2370G Product Information Image Retention Free Display Information together with Logo or Moving image cycle Information Our LCD Monitor satisfies ISO13406-2 Pixel fault Class North America AppendixContact Samsung Worldwide Latin AmericaCIS Terms Asia PacificMiddle East & Africa Correct Disposal
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