Samsung P2350N, P2250N, P2050N Troubleshooting, Monitor Self-Diagnosis, Before Requesting Service

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5. Troubleshooting

5-1. Monitor Self-Diagnosis

•You can check if the product is working properly using the Self-Diagnosis function.

•If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Separate the D-Sub cable from the product .

3.Turn the product on.

4.If the product is working properly, the 'Check Signal Cable' message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

5-2. Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A blank screen appears / I cannot turn the product on

Is the power cord connected properly?

 

Check the connection status of the power cord.

 

Is the "Check Signal Cable" message displayed on the screen?

Check the cable connecting the PC and the product.

 

 

 

If the message appears on the screen even if the cable is properly con-

 

 

nected, recheck the input signal by pressing the

button of the

 

 

product.

 

 

 

 

Is the "Not Optimum Mode" message displayed on the screen?

This occurs when the signal from the graphics card exceeds the maxi-

 

 

mum resolution or the maximum frequency of the product.

 

 

In this case, set up the appropriate resolution and the frequency for the

 

 

product.

 

Is a blank screen displayed and does the power LED blink at a 1 second

This occurs when the power saving function is running.

 

interval?

 

 

If you click the mouse or press any key, the screen will be turned on.

The on screen adjustment menu (OSD) does not appear.

Did you cancel the screen adjustment?Check if the <OSD Adjustment Lock> function is set to Off. The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing the screen Check the cable connection to the computer. through a cellophane paper?

 

 

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

 

The display area suddenly moves to an edge or to the center.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment function.

 

 

 

Did you change the resolution and frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the

 

 

graphics card

 

 

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

 

The pictures are out-of-focus.

 

 

Did you change the resolution and the frequency appropriate to the prod-

Set the resolution and the frequency to the appropriate values in the

uct?

graphics card

refer to the (Standard Signal Mode Table)

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

Did you install the device driver for the product?Windows ME/XP/2000 : Set the color again by selecting Control Panel → Display → Settings.

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Contents LCD Monitor Before You Start Icons used in this manual Major Safety PrecautionsUsing this Manual Custody and MaintenanceMeaning of Signs Safety Precautions Icons used for safety precautionsPower Related Installation Related Cleaning Related Usage Related Maintaining the Correct Posture when Using this Product Installing the Stand Installing the ProductPackage Contents Page Removing the Stand Installing the Stand for the Wall MountConnecting with a PC Locking the product Kensington LockClock Frequency MHz Using the productSetting the Optimal Resolution Standard Signal Mode TableVertical Frequency Installing the Device DriverProduct Operating Buttons Horizontal FrequencyMagicColor Red Green Blue Color Tone Color Effect Gamma Using the Screen Adjustment Menu OSD On Screen DisplayMagicBright MagicColor Color Effect Image Size Brightness Contrast Sharpness MagicBright Coarse FinePicture Color Size & Position SETUP&RESETInformation MagicTune What is MagicTune ? Installing the SoftwareNatural Color What is Natural Color ? Installing Natural ColorSystem Requirements Installing the SoftwareRestrictions and Problems with the Installation MagicTune MultiScreen What is MultiScreen ?Operating System Restrictions and Problems with the Installation MultiScreenMonitor Self-Diagnosis TroubleshootingBefore Requesting Service Please try the following FAQBeep, beep sound is heard when booting the computer More Information SpecificationsPower Saving Function Europe Contact Samsung WorldwideNorth America Latin AmericaMiddle East & Africa Asia PacificPage Table of Contents

P2350N, P2250N, P2050N specifications

Samsung's P series monitors, including the P2050N, P2250N, and P2350N, are designed to deliver exceptional performance and versatility for both professional and casual users. These monitors incorporate cutting-edge technologies and features aimed at enhancing the user experience in various applications, from productivity tasks to entertainment.

The P2050N is a 20-inch monitor that boasts a resolution of 1600x900 pixels, providing sharp and vibrant visuals. Its sleek and modern design makes it a stylish addition to any workspace. This model includes Samsung's Magic Angle technology, which offers optimal viewing angles, allowing users to enjoy consistent picture quality from various positions. Additionally, it features a response time of 5ms, reducing motion blur during fast-paced video playback or gaming.

Moving up the line, the P2250N offers a larger 21.5-inch screen with a full HD resolution of 1920x1080 pixels. This model not only delivers excellent image clarity but also incorporates Samsung's Eco-saving feature, which allows users to save energy without compromising display quality. The P2250N also supports a 1000:1 contrast ratio, enhancing the depth of colors and providing a more immersive viewing experience. The monitor’s ultra-slim profile adds to its aesthetic appeal and is space-efficient, making it ideal for various office environments.

At the top of the range, the P2350N features a 23-inch display, also with a full HD resolution of 1920x1080 pixels. This monitor is equipped with Samsung’s Advanced Image Quality Improvement technology, which optimizes colors and provides richer hues. The P2350N's ergonomic design includes height-adjustable and tiltable features, ensuring comfortable use for extended periods. With a rapid response time of 2ms, it is particularly suitable for gamers and content creators who demand high-performance displays without lag.

All three models come with a range of connectivity options, including VGA and DVI, ensuring compatibility with various devices. Furthermore, they integrate Samsung's innovative environmental technologies, promoting energy efficiency and helping reduce carbon footprints. Overall, the Samsung P2050N, P2250N, and P2350N monitors represent a blend of functionality, aesthetic design, and advanced technology, catering to diverse user needs while delivering outstanding visual performance.
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