Samsung T24C550ND user manual Troubleshooting, Issues Solutions and Explanations

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Other Information

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solution. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung customer Service at 1-800-SAMSUNG(1-800-726-7864).

Issues

Solutions and Explanations

PC Connection

A Mode Not Supported message

• Set your PC’s output resolution so it matches the resolutions supported by the TV (p. 19 ~ 20).

appears.

 

 

 

The video is OK but there is no audio.

• If you are using an HDMI connection, check the audio output setting on your PC.

 

 

Poor picture

First of all, please perform the Picture Test and confirm that your TV is properly displaying the test image.

 

(go to MENU - Support - Self Diagnosis - Picture Test) (p. 32)

 

If the test image is properly displayed, the poor picture may be caused by the source or signal.

 

 

The TV image does not look as good as it

• If you have an analog cable/satellite box, upgrade to an HD digital set top box. Use HDMI or

did in the store.

Component cables to deliver HD (high definition) picture quality.

 

• Cable/Satellite subscribers: Try HD stations from the channel line up.

 

• Antenna connection: Try HD stations after performing Auto program.

 

✎✎ Many HD channels are up scaled from SD(Standard Definition) contents.

 

• Adjust the Cable/Sat box video output resolution to 1080i or 720p.

 

• Make sure you are watching the TV at the minimum recommended distance based on the size and

 

definition of the signal.

 

 

The picture is distorted: macro block error,

• Compression of video contents may cause picture distortion, especially in fast moving pictures such

small block, dots, pixelization.

as sports and action movies.

 

• Low signal level can cause picture distortion. This is not a TV problem.

 

• Mobile phones used close to the TV (within 3.3ft) may cause noise in picture on analog and digital TV.

 

 

Color is wrong or missing.

• If you’re using Component connection, make sure the component cables are connected to the

 

correct jacks. Incorrect or loose connections may cause color problems or a blank screen.

 

 

There is poor color or brightness.

• Adjust the Picture options in the TV menu. (go to Picture mode / Color / Brightness / Sharpness)

 

(p. 24)

 

• Adjust Energy Saving option in the TV menu. (go to MENU – Setup) (p. 31)

 

• Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)

 

(p. 26)

 

 

There is a dotted line on the edge of the

• If the picture size is set to Screen Fit, change it to 16:9 (p. 25).

screen.

• Change cable/satellite box resolution.

 

 

The picture is black and white.

• If you are using an AV composite input, connect the video cable (yellow) to the Green jack of

 

component input on the TV.

 

 

When changing channels, the picture

• If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box

freezes or is distorted or delayed.

reboots. It may take up to 20 minutes)

 

• Set the output resolution of the cable box to 1080i or 720p.

 

 

Sound Problem

First of all, please perform the Sound Test to confirm that your TV audio is properly operating.

 

(go to MENU - Support - Self Diagnosis - Sound Test) (p. 32)

 

If the audio is OK, the sound problem may caused by the source or signal.

 

 

There is no sound or the sound is too low

• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.

at maximum volume.

 

 

 

The speakers are making an inappropriate

• Check cable connections. Make sure a video cable is not connected to an audio input.

noise.

• For antenna or Cable connections, check the signal strength. Low signal level may cause sound

 

distortion.

 

• Perform the Sound Test as explained above.

 

 

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Contents LED TV Monitor Installation with a stand Securing the Installation SpaceInstallation with a wall-mount Still image warningContents Getting Started Power RelatedSafety Precautions Otherwise, it may result in electric shock or fi re Installation RelatedKeep the power cord and the product away from a heater Avoid installing the product where children may reach it Serious quality problem mayLife cycle or cause fi re Bend the outdoor antenna cable It comes in the house so that Rainwater does not fl owUsage Related Cleaning RelatedProduct or the panel coming off Or electric shockCord or signal cable Problem with the product due ! to damage to the cableYy Otherwise, it may result in fire or electric shock Avoid letting children hang or climb onto the productIf water or substances enter Yy This may cause a battery to break or leak and may cause Accessories List of FeaturesViewing the Control Panel Power Remote control sensor Power IndicatorUp Rear Power off LeftTurns the TV on and off Viewing the Remote ControlDisplays and selects the available video sources Returns to the previous menuConnecting to an Antenna How to Navigate MenusOr Home Use Plug & Play Initial SetupSelecting search Press the or button, then press the ENTEREbutton. SelectConnections Connecting to an AV DeviceConnecting to a PC Connecting to the headphoneResolution Frequency kHz Frequency Hz MHz Display Mode Horizontal Vertical Pixel Clock Sync Polarity70Hz 60Hz1920 X Source List Basic FeaturesEdit Name InformationClear Scrambled Channel Antenna Air / Cable tAuto Program Fine Tune ProgrammedScreen Mode tSamsung MagicAngle Advanced Settings Advanced SettingsPicture Options Changing the Picture Options169, Zoom1 Picture Reset Reset Picture Mode / CancelComponent 480i, 480p Zoom2 DTV1080i 169, 43, Wide Fit Screen FitSound Reset Reset All / Cancel Auto Volume Off / OnEqualizer Preferred LanguageUsing the Sleep Timer Setting the TimeSetting the On/Off Timer TimeLocking Programs Program Rating LockLanguage MENUm→ Setup → EntereCaption AdultsEco Solution Game Mode Off / OnSet so that a melody plays when the TV is turned on or off Melody Off / Low / Medium / HighSelf Diagnosis Software UpgradeHD Connection Guide Contact SamsungUsing the Media Play Menu Advanced FeaturesConnecting a USB Device Media Play USBAdvanced Features Are not displayed VideosSupported Subtitle Formats External Name Extension Internal Name File extension FormatAdpcm / DTS Core MkvVob SwfPhotos MusicYou can see detailed information about the played file SettingsSports Mode Attaching a Wall Mount/Desktop Stand Other InformationOptional Anti-theft Kensington LockIssues Solutions and Explanations TroubleshootingThere is no signal On, refer to Remote control does not work belowMake sure your connected devices are powered on Degree connectorsThis is part of the product’s design and is not a defect Storage and MaintenanceLicense Vesa Mounting Interface SpecificationsMexico D.F SamsungRidgefield Park, NJ

T24C550ND specifications

The Samsung T24C550ND is a versatile and stylish 24-inch LED monitor that seamlessly integrates the functionality of a television with the high standards of a computer monitor. It offers a unique blend of features aimed at enhancing user experience, whether for work or entertainment.

One of the standout characteristics of the T24C550ND is its Full HD resolution of 1920 x 1080 pixels, which delivers crisp and vibrant images. This resolution is ideal for watching movies, playing video games, or working on graphic design projects. The LED backlighting technology contributes to a brighter screen with excellent color reproduction, ensuring that images appear more vivid and lifelike.

Additionally, the monitor utilizes Samsung's advanced Magic Angle technology, which enables users to enjoy clear and consistent picture quality from various viewing angles. This feature is particularly beneficial in multi-user environments where viewers might be seated at different positions relative to the screen.

The T24C550ND also includes built-in dual speakers, providing an immersive audio experience that complements its stunning visuals. The audio output is sufficient for casual viewing, eliminating the need for external speakers. Furthermore, the monitor is equipped with multiple connectivity options, including HDMI, D-Sub, and USB ports, allowing users to connect a variety of devices such as laptops, gaming consoles, and streaming devices easily.

The monitor’s slim and elegant design makes it a stylish addition to any workspace or living area. Its stand is adjustable, allowing for customizable height setting, which enhances comfort and ergonomics. Moreover, the T24C550ND supports various picture modes, enabling users to optimize the screen settings based on their activity, whether it be gaming, watching movies, or working on documents.

Energy efficiency is another significant aspect, as the T24C550ND comes with features designed to minimize power consumption. This not only helps reduce electricity bills but also contributes to environmentally friendly usage.

In summary, the Samsung T24C550ND is a robust monitor that offers a combination of high-definition display, versatile connectivity, rich audio output, and appealing design, making it an excellent choice for both casual and professional users. Whether for gaming or professional tasks, this monitor stands out in performance and aesthetics.
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