Samsung XL2270 Before Requesting Service, Blank Screen Appears / I Cannot Turn the Product on

Page 35

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the <Check Signal Cable> message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

button of the product.

 

 

Is the <Not Optimum Mode> message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

Did you connect with a DVI cable?

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

 

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness>, <Contrast>)

The display brightness can differ according to the mode set for <MagicAngle>.

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the OSD Adjustment Lock function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

Troubleshooting

5-2

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Contents LCD Monitor Table Of Contents Icons used in this manual Major Safety PrecautionsUsing this Manual Before You StartAbout persistent images Custody and MaintenanceExternal Surface and Screen Maintenance Securing the Installation SpaceMeaning of Signs Safety PrecautionsIcons used for safety precautions Power RelatedOtherwise, it may result in fire Installation RelatedCleaning Related Usage Related Page Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Page Removing the Stand Connecting part may differ depending on the product model Connecting with a PCLocking the product Kensington LockSetting the Optimal Resolution Using the productStandard Signal Mode Table Vertical Frequency Horizontal FrequencyInstalling the Device Driver Icon Description Contrast and can set up the adjustment function assigned toProduct Operating Buttons Product Operating ButtonsPower LED This function is only available in Analog modeMenu Description Using the Screen Adjustment Menu OSD On Screen DisplayScreen Adjustment Menu OSD On Screen Display Structure TOP Menus SUB MenusSport Set to Off when viewing directly in front of the screenColor Using the productSize & Position Set to AV PC signalsAV signals LevelsFunctions of the PC This function does not support Analog modeInformation Shows the frequency and resolution set on the PCNatural Color Installing the SoftwareWhat is Natural Color ? Removing the Software What is MagicTune?Installing the Software MagicTuneInstalling the Software MultiScreen What is MultiScreen ?Monitor Self-Diagnosis TroubleshootingImage is TOO Light or TOO Dark Before Requesting ServiceOn Screen Adjustment Menu OSD does not Appear Blank Screen Appears / I Cannot Turn the Product onPictures are OUT-OF-FOCUS BEEP, Beep Sound is Heard When Booting the ComputerFAQ Please TRY the Following FAQModel Name SpecificationsMore Information State Normal Operation Power Saving Mode Power OFF Power Saving FunctionEurope Contact Samsung WorldwideNorth America Latin AmericaAsia Pacific CISMiddle East & Africa

XL2270 specifications

The Samsung XL2270 is a remarkable monitor that has earned recognition for its combination of sleek design, impressive performance, and eco-friendly technologies. As a part of Samsung's advanced LED monitor lineup, the XL2270 is particularly well-suited for both home and office use, providing users with sharp visuals and vibrant colors.

One of the main features of the Samsung XL2270 is its 21.5-inch screen size, which offers an optimal viewing experience for a variety of applications, from gaming to graphic design. The monitor boasts a Full HD resolution of 1920 x 1080 pixels, delivering crisp and clear images that make every detail stand out. With a dynamic contrast ratio of up to 50000:1, it enhances the distinction between dark and light colors, ensuring that images retain depth and clarity even in challenging lighting conditions.

The XL2270 employs advanced LED technology, ensuring not only higher brightness levels but also improved energy efficiency compared to traditional LCD monitors. This makes it an environmentally-friendly option, consuming less power and reducing the carbon footprint. Samsung has also incorporated its Eco Saving technology, which further lowers energy consumption without compromising picture quality.

In terms of design, the Samsung XL2270 features a slim and minimalist profile, with an ultra-narrow bezel that reduces distractions and allows for a more immersive viewing experience. The stand is adjustable, providing the user with the flexibility to tilt the monitor for optimal comfort during use. Its lightweight design makes it easy to relocate or mount on a wall if needed.

Another notable characteristic is the monitor's rich connectivity options. The XL2270 includes VGA and DVI ports, enabling easy connection to a wide range of devices, such as computers, laptops, and gaming consoles. Additionally, it comes equipped with Samsung's MagicBright and MagicReturn features, allowing for quick adjustments of brightness and seamless multitasking between multiple input sources.

Overall, the Samsung XL2270 excels in delivering high performance, stylish aesthetics, and eco-conscious technology, making it an excellent choice for users seeking a reliable and visually striking monitor that adapts to their various needs.
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