Troubleshooting
If you suspect there is something wrong with the DVD player, immediately turn off the power. Disconnect the power connector and check that there is no smoke or excessive heat coming from the unit.
Never open or try to repair the unit yourself. There are no user serviceable parts inside.
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION | |
| • The disc cover may not be | • Close the disc cover. | |
| closed. | • Put a disc in to the DVD drive. | |
| • There may be no disc in the | • Put the disc in with the label side | |
| DVD drive. | up. | |
| • The disc may not be put in the | • Clean or change the disc. | |
The player cannot play | right way. | • Make sure the player’s region | |
| • The disc may be dirty or warped. | code is the same as the DVD’s | |
| • The player’s region code may | region code. | |
| not be the same as the disc’s | • Remove the disc and keep the | |
| region code. | player turned off for at least two | |
| • There may be water on the lens. | hours. | |
| • The system connection may be | • Connect the system correctly. | |
| incorrect. | • Turn on the speakers. | |
| • The speakers may be turned | • Setup the sound of the DVD | |
There is no sound | down. | correctly. | |
| • The sound setup of the DVD | • Clean or change the disc. | |
| may be incorrect. |
| |
| • The disc may be dirty or warped. |
| |
| • The LCD may not be in correct | • Choose the correct video mode. | |
| video mode. | • Connect the system correctly. | |
There is no picture | • The system connectivity may be | • Switch the AV IN/OUT on the | |
incorrect. | right panel to OUT. | ||
| |||
| • The unit may not be in AV OUT |
| |
| mode. |
| |
Poor AV performance | • The disc may be dirty or warped. | • Clean or change the disc. |
Other possibilities: Static or external interference may cause the player to function abnormally. In order to recover normal status, please unplug the
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