Menu bar functions
You can use various functions from the menu bar.
To bring up the menu bar
When a disc is inserted, press ON SCREEN twice. A menu bar for the type of disc inserted will appear under the status bar.
Ex.: Menu bar for DVD VIDEO
To dismiss the menu bar and the status bar, press ON SCREEN.
Basic operation procedure
1Press 2/3to select the icon you want to work with.
2 Press ENTER.
After pressing ENTER:
(1)When a pull-down menu appears, press 5/∞ to select the setting you want, then press ENTER.
(2)When a number-entry box appears, use the numeric buttons to enter the number you want, then press ENTER.
(3)When changing setting, press ENTER
repeatedly to select the setting you want.
NOTES
•The selected item on the menu bar is shown in green.
•The available functions differ depending on the player status. Refer to the explanation below to check when you can use a certain function.
Menu bar functions
selects the time mode shown in the display window and the status bar.
•TOTAL: Elapsed time of current title (DVD) or a disc (CD/VCD/SVCD)
•T.REM: Remaining time of current title (DVD) or a disc (CD/VCD/SVCD)
(Except for DVD: while stopped, disc total time)
•TIME: Elapsed time of current chapter (DVD) or track (CD/VCD/SVCD)
•REM: Remaining time of current chapter (DVD) or track (CD/VCD/SVCD)
(while stopped, current track total time)
selects repeat mode.
DVD: | During playback |
CD: | In any condition |
VCD/SVCD: In any condition except PBC playback
• CHAPTER: Current chapter repeat (DVD)
• TITLE: | Current title repeat (DVD) |
• TRACK: | Current track repeat (CD/VCD/SVCD) |
• ALL: | All track repeat (CD/VCD/SVCD) |
•A-B: A-B repeat (During playback). After selecting A-B, press ENTER at the
| | | beginning point of repeat, then press |
| | | ENTER again at the end point. |
| • OFF: | Repeat mode deactivated. Select this to |
| | | quit repeat mode. |
| | | specifies beginning point of a title (DVD) or a |
| | |
disc (CD/VCD/SVCD) by the time. |
DVD: | In any condition |
CD: | In any condition except program or |
| | | random playback |
VCD/SVCD: In any condition except PBC or program or random playback
specifies a chapter to play back from (DVD only).
selects the audio language (DVD), sound
track (DVD), or audio channel (VCD/SVCD) during playback.
selects the subtitle language (DVD) or subtitle (SVCD) during playback.
selects a desired scene angle in a multi- angle part (DVD only).
specifies the playback order of tracks while
stopped (unavailable for DVD). You can program up to 99 tracks.
1.After selecting icon, press the numeric buttons to specify tracks in the desired order.
•To correct the program, press 5/∞ to move to the track to be corrected, then press CANCEL. The track is erased and the subsequent programmed tracks move up.
Pressing 7 clears all the programmed tracks.
2.Press 3(SELECT) to start program playback.
•During program playback, you cannot edit the program contents.
•To exit the program mode, press ON SCREEN after clearing the program.
activates random playback while stopped (unavailable for DVD).
After selecting icon, press ENTER.
The player starts random playback.
Audio/Video files playback
You can play back MP3/JPEG files on a CD/CD-R/RW and DivX files recorded on CD-R/RW, DVD-R/-RW.
Precautions
•Use “ISO 9660” as the disc format.
•The player does not support MP3/JPEG discs recorded with “packet writing” (UDF files).
•The player supports discs recorded with up to five multiple sessions.
•The player may be unable to play back a disc due to the characteristics or recording conditions.
•The player recognizes up to the fifth layer of groups, 999 files per group (including unplayable files), and up to 250 groups per disc.
•Add the appropriate extension (Ex: “.mp3,” “.jpg,” “.avi,” and “.divx”) to the file name.
•MP3i and MP3 Pro are not available.
•The player cannot play back a picture of more than 5120 x 3413 pixels (baseline JPEG) or 2048 x 1536 pixels (progressive JPEG).
•The player supports the DivX files whose resolution is 720 x 480 pixels or less (30 fps), and 720 x 576 pixels or less (25 fps).
Selecting a specific file or group
You can select files or folders (groups) using the Control display on the TV screen.
Control display
| | DISC CONTROL | | | | | | | Select these |
| | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | sections to show the |
| NORMAL | | | GROUP | | -- | | | | | |
| | | | MP3 | PICT01.jpg | | upper layer. |
| | | | SLIDESHOW | PICT02.jpg | | | | |
| | | | MIX | | | PICT03.jpg | | | | | |
| | | | | | | | | | MUSIC01.mp3 | | Current file |
| | | | | | | | | | MUSIC02.mp3 | | | | |
| | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | |
| | Group | | column | | | | | |
| | | File column | | | |
| | | | | | | | | | | | | | | | | | |
Current group
Current playback mode
Press 5/∞/2/3 to move the cursor bar to a desired file, then press 3(SELECT).
•For JPEG files, only the selected file is played back when you press ENTER.
Various playback mode
• To play back a disc continuously, select NORMAL.
Repeat playback
1.While stopped, press 5/∞/2/3 to move the cursor bar to playback mode.
2.Press ENTER repeatedly to select the desired repeat mode.
•REPEAT 1: Repeats the current file.
•REPEAT GROUP: Repeats all files in the current group.
•REPEAT ALL: Repeats all files on the disc.
3.Press 3 to move the cursor bar to the file column, then press 3(SELECT).
Random playback
1.While stopped, press 5/∞/2/3 to move the cursor bar to playback mode.
2.Press ENTER repeatedly to select RANDOM.
3.Press 3 to move the cursor bar to the file column, then press 3(SELECT).
Program playback
1.While stopped, press 5/∞/2/3 to move the cursor bar to playback mode.
2.Press ENTER repeatedly to select PROGRAM.
3.Press 5/∞/2/3 to select the desired file, then press
ENTER.
4.Repeat step 3 until all the desired files are selected.
•To erase the last programmed file, press 2 to move the cursor bar to the programmed files column, then press CANCEL.
5.Press 3(SELECT).
To zoom in a picture
Press ZOOM.
Each time you press ZOOM, the magnification is changed—
-x1.5/x2 for JPEG files
-x2 for DivX files
NOTE
This function is not available for some JPEG files depending on their resolution size and JPEG format.
To rotate/reflect a still picture
While a still picture is played back:
•Pressing 2/3 rotates the picture by 90°.
•Pressing 5 reflects the picture vertically.
•Pressing ∞ reflects the picture horizontally.
To select a JPEG file from the thumbnail list
1.Press and hold THUMBNAIL/LIST while a JPEG file is selected on the Control display.
2.Press 5/∞/2/3 to select the desired picture, then press ENTER.
•You can change the page of thumbnail list by pressing 4/¢.
Slide show playback of JPEG files
Press 3(SELECT) while a JPEG file is selected on the Control display.
•To select slide show effect
Press and hold ANGLE-SLIDE EFFECT until [SLIDE EFFECT MODE:] and the current mode appears on the TV screen.
By pressing and holding the button repeatedly, you can select the effect from 11 effects, random effect selection (RAND), and no effect (NONE).
The effect is not applied to progressive JPEG files.
Playing back a DivX file with an associated subtitle file
1.Load a disc containing a DivX file and associated subtitle file.
2.Press 5/∞/2/3 to select the subtitle file, then press
SUBTITLE.
“DIVX SUBTITLE SELECTED” appears on the Control display.
3.Press 5/∞ to select the DivX file you want to play, then press ENTER or 3 to start playback.
4.During playback, press SUBTITLE on the remote control to select appropriate language code from the following:
LANGUAGE 1, LANGUAGE 2, LANGUAGE 3, LANGUAGE 4, LANGUAGE 5
Some subtitle files can not be displayed correctly even if you press SUBTITLE to change the setting.
NOTES
•The following formats of subtitle files are available for this player:
“.ass,” “.psb,” “.smi,” “.ssa,” “.sri,” “.srt,” “.sub,” “.txt” Some subtitle files are not available even if their formats are the ones listed above.
•A DivX file and its associated subtitle file should be in the same folder.
Troubleshooting
Power
Power does not come on.
\Power plug is not inserted securely. Plug in securely.
Operation
“REGION CODE ERROR!” is shown on the TV.
\Region code of the inserted disc does not match the player. Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\Microcomputer malfunction due to lightning or static electricity. Turn off the power and unplug the power cord, then connect the power cord again.
\Moisture condensation caused by a sudden change of temperature or humidity. Turn off the power, then turn it on a few hours later.
\The disc does not allow the operation, or an unplayable disc is inserted. Check and replace the disc.
[LOCK] is displayed on the display window and the disc tray does not open.
\When you press 0 while pressing down 7 on the player in standby mode, the tray lock function is activated. The disc tray cannot be opened or closed in this status. To release this status, press 0 while pressing down 7 on the player in standby mode.
Picture
Picture is noisy.
\The player is connected to a VCR directly and the copyguard function is activated. Connect the player so that the picture signal flows directly to the TV.
With some discs, the picture may be blurred when [PICTURE SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
\The disc may be poorly recorded or scratched. Try to use the TRACK ADJUST function to play back with better quality.
Picture is distorted when using component (Y, PB, PR) or S-VIDEO jack(s).
\Both the component connection and S-video connection are made. Disconnect the unused one.
No picture is displayed on the TV screen or the screen is blurred or divided into two parts.
\The player is in the progressive scanning mode though it is connected to a TV via the VIDEO or S-VIDEO jack. Observe the display window. If [P] is turned on, the player is in the progressive scanning mode.
Make the Progressive scanning mode inactive by using the VFP - I/P button.
Audio
DVD VIDEO disc playback sound level is lower than TV broadcast sound level.
\Set the [D.RANGE CONTROL] preference to [TV MODE].
Analog audio output is distorted.
\Set the [OUTPUT LEVEL] preference to [LOW].
MP3/JPEG/DivX
No sound and/or no picture comes out.
\MP3/JPEG disc is recorded with the “packet writing (UDF file).” It cannot be played.
Check the files you want to play back.
Files (tracks) are not played in the recorded order.
\This player plays the files in the alphabetic order. So, the playback order can vary.
DivX files are played back without sound.
\This player can play back the MP3 sound for the audio part of the DivX files. Select the proper audio CODEC when making DivX files.
You can change the settings of this player according to your preferences and playing environment.
| How to set the Initial settings | NOTES |
| 1 | Press SET UP. | | • Some items in the menus cannot be changed during |
| 2 | Press 2/3 to select the menu. | playback. |
| • During MP3 files playback, you cannot show the menus. |
| 3 | Press 5/∞ to move to select the item. |
| • If the upper and lower parts of the menu are cut off, |
| 4 | Press ENTER. | |
| | adjust the picture size control of the TV. |
| 5 | Press 5/∞ to select the options, then press ENTER. |
| • For settings of the LANGUAGE menu, see also codes |
| To dismiss a preference display |
| list on the right. |
| Press SET UP. | | • Depending on the disc, the settings may not apply |
| | | | | correctly. |
| | | | |
| | | LANGUAGE menu | |
| | | | | |
| | | | | |
| | | Item | | Contents |
| MENU LANGUAGE | You can select the default menu language of DVD VIDEO. |
| | | |
| AUDIO LANGUAGE | You can select the default audio language of DVD VIDEO. |
| SUBTITLE | You can select the default subtitle language of DVD VIDEO. |
| ON SCREEN LANGUAGE | You can select “ENGLISH,” “CHINESE,” or “SPANISH” as the on-screen language. |
PICTURE menu | |
Item | | Contents |
MONITOR TYPE | | You can select the monitor type to match your TV when you play back DVD VIDEO |
16:9 | 4:3 LB | discs recorded for wide-screen televisions. |
| | [16:9] (Wide television screen): For a wide-screen (16:9) TV. |
| | [4:3 LB] (Letter Box conversion): For a normal (4:3) TV. Displays a wide-screen |
| | picture to fit the width of the TV screen keeping the aspect ratio. |
4:3 PS | | [4:3 PS] (Pan Scan conversion): For a normal (4:3) TV. The picture is zoomed up to |
| filling the screen vertically and the left and right sides of the picture are cut off. |
| |
PICTURE SOURCE | You can obtain optimal picture quality by selecting the source type of the disc contents. |
| [AUTO]: Normally, select this option. The player recognizes the picture type (film or |
| video source) of the current disc according to the disc information. |
| [FILM]: For a film source disc. |
| [VIDEO (NORMAL)]: For a video source disc with relatively a few movements. |
| [VIDEO (ACTIVE)]: For a video source disc with relatively a lot of movements. |
| |
SCREEN SAVER | You can set the screen saver function to ON or OFF. |
COLOUR SYSTEM | You need to select the color system format according to your TV. |
| [PAL]: A TV supporting PAL system. |
| [NTSC]: A TV supporting NTSC system. |
| [MULTI]: A TV supporting both PAL and NTSC systems. The player outputs a PAL or |
| NTSC video signal according to the disc. |
| |
BACKGROUND | You can use your favorite image as the opening display. |
| [STANDARD]: Display the JVC original image. |
| [USER]: Display your favorite image as the opening display when a JPEG image is |
| registered. |
| [SAVE AS BACKGROUND]: To register a new image, select this while a JPEG image |
| is displayed on the TV. |
| | | | | | AA | Afar | | EL | Greek | | IS | Icelandic | | MN | Mongolian | | RO | Rumanian | | TH | Thai |
| AUDIO menu | | | | AB | Abkhazian | | EO | Esperanto | | IW | Hebrew | | MO | Moldavian | | RU | Russian | | TI | Tigrinya |
| | | | | | | ET | Estonian | | JI | Yiddish | | MR | Marathi | | RW | Kinyarwanda | | TK | Turkmen |
| | | | | | AF | Afrikaans | | | | | |
| | | | |
| | | | | | | | | EU | Basque | | JW | Javanese | | MS | Malay | | SA | Sanskrit | | TL | Tagalog |
| | | | | | AM | Ameharic |
| Item | | | Contents | | AR | Arabic | | FA | Persian | | KA | Georgian | | | (MAY) | | SD | Sindhi | | TN | Setswana |
DIGITAL AUDIO OUTPUT | Set this item correctly according to the logo on your receiver or decoder. | | | | | | | | | | | MT | Maltese | | | | | | |
| | | | FI | Finnish | KK | Kazakh | SG | Sangho | TO | Tongan |
| AS | Assamese |
| | | [PCM ONLY]: Receiver/decoder bearing neither Dolby Digital nor DTS logo, or digital | | | | | | | | | | | MY | Burmese | | | | | | |
| | | | | | | FJ | Fiji | KL | Greenlandic | SH | Serbo- | TR | Turkish |
| | | | AY | Aymara |
| | | recorder. | | | | | | | | | | | NA | Nauru | | | Croatian | | | |
| | | | | | | FO | Faroese | | KM | Cambodian | | | | TS | Tsonga |
| | | | AZ | Azerbaijani | | | | | |
| | | [DOLBY DIGITAL/PCM]: Receiver/decoder bearing Dolby Digital logo and no DTS. | | | | | | | | | | | NE | Nepali | | SI | Singhalese | | | |
| | | | | | | FY | Frisian | KN | Kannada | TT | Tatar |
| | | | BA | Bashkir |
| | | [STREAM/PCM]: Receiver/decoder bearing both Dolby Digital and DTS logos. | | | | | | | | | | | NL | Dutch | | SK | Slovak | | | |
| | | | | | | GA | Irish | | KO | Korean | | | | TW | Twi |
| | | | BE | Byelorussian | | | | | |
ANALOG DOWNMIX | | Set this item properly according to your analog audio connection to play the sound of | | | | | | | | |
| | | | | | | | | (KOR) | | NO | Norwegian | | SL | Slovenian | | | |
| | | | | GD | Scots | | | | UK | Ukrainian |
| | BG | Bulgarian | | | | |
| | | the surround multichannel audio on a DVD VIDEO. | | | | | | | | | | | | |
| | | | | | | | Gaelic | | KS | Kashmiri | | OC | Occitan | | SM | Samoan | | | |
| | | | | | | | | | | | UR | Urdu |
| | | | BH | Bihari | | |
| | | [DOLBY SURROUND]: Select this when connecting to a surround decoder. | | | | | GL | Galician | | KU | Kurdish | | OM | (Afan) | | SN | Shona | | | |
| | | | | | | | | | | UZ | Uzbek |
| | | | BI | Bislama | | | | | |
| | | [STEREO]: Select this when connecting to a stereo amplifier or TV, or in case you want | | | | | | |
| | | | | | | GN | Guarani | | KY | Kirghiz | | | Oromo | | SO | Somali | | | |
| | | | | | | | | | | | VI | Vietnamese |
| | | | BN | Bengali,Ban- | | | | | | |
| | | to record from a DVD VIDEO to a MiniDisc, cassette, etc. | | | | | | | |
| | | | | | | OR | Oriya |
| | | | | gla | | GU | Gujarati | | LA | Latin | | | SQ | Albanian | | | |
| | | | | | | | | | VO | Volapuk |
| | | | | | | | | | | |
D.RANGE CONTROL | | Set this item to listen to DVD VIDEO recorded in Dolby Digital format at low or middle volume. | | | | | | PA | Panjabi |
| | | | | HA | Hausa | | LN | Lingala | | | SR | Serbian | | | |
| | BO | Tibetan | | | | | | WO | Wolof |
| | | [WIDE RANGE]: You can enjoy powerful playback sound. | | | | | PL | Polish | | |
| | | | | | | HI | Hindi | | LO | Laothian | | | SS | Siswati | | | |
| | | | BR | Breton | | | | | | XH | Xhosa |
| | | [NORMAL]: Normally, select this. | | | | | | | | | | | PS | Pashto, | | | | | | |
| | | | | | | HR | Croatian | | LT | Lithuanian | | | ST | Sesotho | | | |
| | | [TV MODE]: Select this if the sound level of DVD VIDEO is lower than the one of TV | | CA | Catalan | | | | | | YO | Yoruba |
| | | | | | | | | | | | | | Pushto | | | | | | |
| | | | | | | HU | Hungarian | | LV | Latvian, | | | | SU | Sundanese | | | |
| | | | CO | Corsican | | | | | | | ZU | Zulu |
| | | program to make the sound at a lower volume clear. | | | | | | | | |
| | | | | | | PT | Portuguese |
| | | | | | | | | | | Lettish | | | | | | | |
| | | | | | | HY | Armenian | | | | | SV | Swedish | | | |
| | | | | | CS | Czech | | | | | | | | |
OUTPUT LEVEL | | Set this item to attenuate the level of the signal output from the analog AUDIO OUT | | | | | | QU | Quechua | | | |
| | | | | | | | MG | Malagasy | | | | | | | |
| | | | | IA | Interlingua | SW | Swahili | | | |
| | CY | Welsh | | | |
| | | terminals. If the sound from the speaker is distorted, select [LOW]. | | | | | RM | Rhaeto- | | | |
| | | | | | | | | | MI | Maori | | | | | | | |
| | | | | | | IE | Interlingue | | | | TA | Tamil | | | |
| | | | DA | Danish | | | | | | | |
| | | | | | | | | | Romance | | | | |
| | | | | | | | | | | | MK | Macedonian | | | | | | | | |
| | | | | | | | | IK | Inupiak | | | | | TE | Telugu | | | |
| | | | | | DZ | Bhutani | | | | | | | | |
| | | | | | | | | RN | Kirundi | | | | |
| | | | | | | | | | | | ML | Malayalam | | | | | | | |
| | | | | | | | | IN | Indonesian | | | TG | Tajik | | | |
| OTHERS menu | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | |
| Item | | | Contents | | | | | | | | | | | | | | | | | | |
RESUME | | You can select the resume playback mode. | | | | | | | | | | | | | | | | | | |
| | | [ON]: The player resumes playback from the position where playback has been | | | | | | | | | | | | | | | | | | |
| | | stopped if the disc is still in the disc tray. | | | | | | | | | | | | | | | | | | |
| | | [OFF]: This function is deactivated. | | | | | | | | | | | | | | | | | | |
| | | [DISC RESUME]: The player resumes playback of the last 30 discs played. The player | | | | | | | | | | | | | | | | | | |
| | | retains a memory of the stopped position of each disc even if the disc is removed | | | | | | | | | | | | | | | | | | |
| | | from the disc tray. The TRACK ADJUST MODE selected for the disc will be | | | | | | | | | | | | | | | | | | |
| | | resumed as well. | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
ON SCREEN GUIDE | | Activate or deactivate the on-screen guide. | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
AUTO STANDBY | | Set the time until the player turns off (into standby) automatically if playback is stopped | | | | | | | | | | | | | | | | | | |
| | | for more than 30 minutes or 60 minutes. | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
DivX REGISTRATION | | You can confirm of your player’s Registration Code for DivX playback. | | | | | | | | | | | | | | | | | | |
| | | Once you played back a disc created by using the Registration Code, the player’s | | | | | | | | | | | | | | | | | | |
| | | code is overwritten by a totally different new one for copyright protection purpose. | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | |
General
Readable discs:
DVD VIDEO, DVD-R/-RW (Video format and DivX), +R/+RW (Video format), SVCD, Video CD, Audio CD (CD-DA), CD-R/RW(CD-DA, SVCD, Video CD, MP3 format, JPEG, DivX)
Video format:
NTSC: 525i/525p
PAL: 625i/625p
Other
Power requirements:
AC 110 V - 240 V , 50 Hz/60 Hz
Power consumption:
11.0W (POWER ON), 1.0 W (STANDBY mode) Mass: 1.5 kg
Dimensions (W x H x D):
435 mm x 44 mm x 201.5 mm Laser Specifications:
Wave length
CD: 790 - 805 mm
DVD: 650 - 660 mm Output power
CD: 5 mW
DVD: 10 mW
Video outputs
Component (pin jacks)
Y Output: 1.0 Vp-p (75 Ω)
PB/PR Output: 0.7 Vp-p (75 Ω)
VIDEO (pin jack): 1.0 Vp-p (75 Ω)
S-VIDEO (S jack)
Y Output: 1.0 Vp-p (75 Ω)
C Output: 286 mVp-p (75 Ω)
Horizontal resolution: 500 lines or more
Audio outputs
ANALOG OUT (pin jack): 2.0 Vrms (10 kΩ)
DIGITAL OUT (COAXIAL): 0.5 Vp-p (75 Ω termination)
Audio characteristics
Frequency response
CD (sampling frequency 44.1 kHz): 2 Hz to 20 kHz DVD (sampling frequency 48 kHz):
2 Hz to 22 kHz(4 Hz to 20 kHz for DTS and Dolby Digital bitstream signals)
DVD (sampling frequency 96 kHz): 2 Hz to 44 kHz
Wow and flutter: Unmeasurable (less than ± 0.002%)
•Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories.
•“DTS” and “DTS Digital Out” are trademarks of Digital Theater Systems, Inc.
•This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
•DivX, DivX Certified, and associated logos are trademarks of DivX, Inc. and are used under license.
•Official DivX® Certified product
•Plays all versions of DivX® video (including DivX® 6) with standard playback of DivX® media files
•“CONSUMERS SHOULD NOTE THAT NOT ALL HIGH DEFINITION TELEVISION SETS ARE FULLY COMPATIBLE WITH THIS PRODUCT AND MAY CAUSE ARTIFACTS TO BE DISPLAYED IN THE PICTURE. IN CASE OF 525 OR 625 PROGRESSIVE SCAN PICTURE PROBLEMS, IT IS RECOMMENDED THAT THE USER SWITCH THE CONNECTION TO THE ‘STANDARD DEFINITION’ OUTPUT.
IF THERE ARE QUESTIONS REGARDING OUR TV SET COMPATIBILITY WITH THIS MODEL 525p AND 625p DVD PLAYER, PLEASE CONTACT OUR CUSTOMER SERVICE CENTER.”