Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
| Symptom | Cause | Solution | |
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| No power. | The power cord is disconnected. | Plug the power cord into the wall | |
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| outlet securely. | |
| No picture. | The TV is not set to receive recorder | Select the appropriate video input mode | |
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| signal output. | on the TV so the picture from the | |
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| recorder appears on the TV screen. | |
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| The video cable is not connected | Connect the video cable securely. | |
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| securely. |
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| The connected TV power is turned off. | Turn on the TV. | |
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| Progressive is set to ON, while the TV | Turn off the progressive scan (see page 18). | |
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| cannot receive progressive scan |
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| mode. |
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| No sound. | The equipment connected with the | Select the correct input mode on the | |
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| audio cable is not set to receive | audio receiver so you can listen to the | |
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| recorder signal output. | sound from the recorder. | |
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| The audio cables are not connected | Connect the audio cable securely. | |
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| securely. |
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| The power of the equipment connected | Turn on the equipment connected | |
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| with the audio cable is turned off. | with the audio cable. | |
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| The audio connecting cord is damaged. | Replace it with new one. | |
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| The playback picture is | The disc is dirty. | Clean the disc. | |
| poor. |
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| The recorder does not | No disc is inserted. | Insert a disc. (Check that the disc | |
| start playback. |
| indicator in the display window is lit.) | |
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| An unplayable disc is inserted. | Insert a playable disc. (Check the disc | |
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| type, color system, and regional code.) | |
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| The disc is placed upside down. | Place the disc with the playback side | |
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| down. | |
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| The disc is not placed within the | Place the disc on the disc tray | |
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| guide. | correctly inside the guide. | |
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| The disc is dirty. | Clean the disc. | |
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| The Rating level is set. | Cancel the Rating function or change | |
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| the rating level. | |
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| The picture from the | The video signal from the external | You cannot connect via this recorder. | |
| external input is | component is | Connect the component directly to | |
| distorted |
| your TV. | |
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| Some channels are | Those channels are not stored in the | Restore channels. See “Program Edit” | |
| skipped over when | recorder. | on page 16. | |
| using v / V. |
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| The picture or sound of | Aerial or cables are loose. | Tighten connections or replace cable. | |
| broadcasting channel is |
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| weak or missing. |
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| Camcorder image is not | Camcorder is off. | Turn camcorder on and operate | |
| shown. |
| properly. | |
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| Camcorder image via | The recorder’s source is incorrect. | Use AV to select input channel (AV1, | |
| A/V input or DV IN to |
| AV2, DV, etc.) | |
| recorder is not shown |
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| on TV screen. |
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