8 TROUBLESHOOTING AND ADVICE
Before calling our SAS centre, please check if you can solve the troubleshooting by yourself.
Troubleshooting | Control | |
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No signal  | Please check that all cables and cord’s are correctly  | |
plugged in.  | ||
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No color shades  | Adjust the contrast, the color and the brightness  | |
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Stain show on the  | May be result from a lighting signal from car, motor,  | |
screen.  | neon light and other electrical devices or appliances.  | |
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Double or multiple  | May be the result of an electrical wave disturb from  | |
display image  | other TV, Computer and Game machine or Radio  | |
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Snow on the screen  | The cables of the antenna are not correctly plugged in.  | |
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The remote control  | Please check the batteries order and alignment.  | |
Check that the IR of the remote control is not hidden  | ||
does not work  | ||
  | by something.  | |
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"Zip" made noise on  | Even if the display image is correct, the noise may  | |
TV cover  | come from an unsteady fixation of the panel.  | |
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No sound  | Make sure that you have not press the MUTE button  | |
of the panel or of the remote control.  | ||
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