ViewSonic N4 manual Other Information, Troubleshooting

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N4 User Guide.book Page 13 Wednesday, March 5, 2003 10:07 AM

Other Information

Troubleshooting

No picture

Make sure the power cord is connected and the power LED turns red (standby). Turn the video processor on. The LED turns green (on).

Make sure the monitor’s power is on.

Check the connection between the video processor and other devices. Make sure the other devices are turned on.

Check the input signal sources by pressing the Disp (Display) button on the remote control. Then press the Input button repeatedly to find the input device you want to see displayed on-screen. Pressing Input repeatedly toggles through the input devices: TV

>AV > S-Video > PC > TV.

To reset the audio/video settings back to factory defaults, press the Menu button (the Main Menu appears > select INFO > press ENTER (the Information screen appears)

>press ENTER again (reset back to factory defaults).

Press VOL-, VOL+, and CH-, CH+ on the front panel of the N4 unit at the same time. The unit returns to factory default settings and a normal picture appears.

Video is poor

Check your antenna connections. Try adjusting your antenna. Try turning all devices off and unplugging any of the connections to an AC wall outlet. Plug them back into the outlet and turn the devices back on.

Check all connections.

To reset the unit back to factory defaults, press ENTER on the remote control.

No sound

Check the audio connection(s).

Make sure the speaker is working.

Press the Volume + button on the remote control.

Press the Mute button to activate the sound.

The remote control doesn’t work

Point the remote control at the video processor.

Make sure that fresh batteries are in the remote control.

Check remaining battery life.

Missing channel

To find and save the channels with good reception, press CH Scan twice on the remote control.

If there is a channel with poor reception or a missing channel, manually add or delete a channel. With the channel on-screen that has poor reception, press the Menu button > select Channel Memory > select Add or Erase.

For further assistance, contact ViewSonic. See the Customer Support table in this guide.

ViewSonic NextVision N4

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Contents NextVision N4 Video Processor Contents N4 User Guide.book Page ii Wednesday, March 5, 2003 1007 AM Product Registration Package Contents Getting StartedSafety Precautions Activate the Remote Control Remote ControlTo change the battery Using the Remote Control MuteVideo Processor Front ViewBack View Audio OUTSetup Main Menu Picture Menu Audio MenusResolution Channel Menu Video MenuSetup Menu Information ScreenTroubleshooting Other InformationSpecifications VideoCustomer Support = FAXCleaning and Maintenance Compliance InformationLimited Warranty ViewSonic NextVision Video ProcessorN4 User Guide.book Page 18 Wednesday, March 5, 2003 1007 AM ViewSonic Corporation Document Name AnN4UG