ViewSonic VS13231-1M warranty Other Information

English

Other Information

Troubleshooting

Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your television.

Contact ViewSonic Service Team at: http://www.ViewSonic.com

Or call our service team: United States 1-800-688-6688 Canada 1-866-463-4775

Problem	Possible Solution
	• Make sure the AC adapter is properly
	connected to the DC IN of the LED TV.
	• Make sure the AC adapter is properly
No power	connected to the wall outlet.
	• Make sure the DC power button is ON (Blue
	LED).
	• Plug another electrical device (like a radio) to
	the power outlet to verify that the outlet is
	supplying the proper voltage.
	• The TV station may be experiencing
	problems. Try another channel.
	• The Cable TV signal may be scrambled or
	encoded. Please contact your local cable
	operator.
No picture	• Make sure that connections to other
	components are correct referring to the user
	guide.
	• Make sure that setup has been done correctly
	after connections.
	• Make sure the correct input source is selected
	and the input signal is compatible.
	• Ensure that the video cable is securely
	connected.
Strange color, light color, or color	• The picture may appear dim in a brightly lit
	room.
misalignment
	• Adjust brightness, contrast, saturation (color),
	and tint referring to the user guide.
	• Check the input signal setting.
	• External influences such as lightning or static
	electricity may cause improper operation. In
Unit cannot be operated	this case, operate the unit after first turning on
	the power of the LED TV and the AVC
	System, or unplug the AC adapter for 1 to 2
	minutes, then plug in again.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 41 VT1900LED