Other information
Problem | Possible Solution |
Remote control unit | z Make sure the directions of batteries are inserted |
does not operate | correctly referring to the user guide. |
| z Batteries could be weak or dead. Replace by new |
| batteries. |
| z Is a fluorescent light illuminated near the remote |
| control sensor? |
| z The path of the remote control beam may be |
| blocked. Make sure the path is clear and that the |
| remote control is aimed at the remote control sensor |
| on the TV. |
| z Press the POWER button on the remote control to see |
| if you can turn on the TV. |
| z Press MENU button on the remote control to see if |
| there is a MENU shown on the screen. |
| z Press only one button at a time and it is the correct one |
| for the operation you want to perform. |
|
|
Unit cannot be | z External influences such as lightning or static |
operated | electricity may cause improper operation. In this case, |
| operate the unit after first turning on the power of the |
| LCD TV and the AVC System, or unplug the AC cord |
| for 1 to 2 minutes, then replug again. |
Power is cut off | z Is the sleep timer set in advance?. |
suddenly | z Is there no signal in PC mode or HDMI mode? |
| z The internal temperature of the unit has increased. |
| Remove any objects blocking the vent or clean as |
| necessary. |
No CATV reception (or | z Is the AIR/CABLE option set correctly? Please set the |
no reception above | AIR/ CABLE option to CABLE referring to the user |
CH13) | guide. |
| z CATV is connected improperly or not connected; |
| please check all the CATV connections. |
| z The cable TV service is interrupted; please contact |
| your cable operator. |
Picture is cut off / with | z Is the image positioned correctly? |
sidebar screen | z Are screen mode adjustments such as picture size set |
| correctly? |
| z Press WIDE button repeatedly on the remote control to |
| see if you can get the picture you prefer. |
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States
ViewSonic | 30 | N2690w |