Troubleshooting

If you have a problem with this player, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

COBY Electronics Technical Support

Hours: Monday to Friday, 8:30 AM–11:00 PM EST

Saturday to Sunday, 9:00 AM–11:00 PM EST

Email: techsupport@cobyusa.com

Phone: 800-681-2629 or 718-416-3197

Web: www.cobyusa.com

There is no sound.

•Ensure that the Main Power Switch on the rear panel is physically set to the ON position.

•Ensure that the AC adapter cord is securely connected to the proper wall outlet.

•Ensure that the volume is not set too low.

•If you are using the USB-MP3 function, check to see if the USB drive is functioning.

•If you are using the USB-MP3 function, make sure that there are compatible MP3 files on the

USB drive.

The sound is distorted.

•Ensure that the volume is not too high.

•Ensure that the MP3/WMA file is not corrupt. Try playing the file on a computer or try down- loading the file again.