Dish Network Platinum Remote Control Advance Exchange Program, Post Receipt Exchange Program

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SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the exception of opening the battery cover).

This warranty gives you specific legal rights which may vary from state to state. Some states do not allow the exclusion or limitations of incidental or consequential damages, or allow limitations on the duration of an implied warranty, so those limitations may not apply to you.

ADVANCE EXCHANGE PROGRAM

The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment.

The shipping charge, for receiving replacement equipment and returning the defective equipment, is a one time fee based on EchoStar's competitive bulk shipping rates (additional charges may apply outside of the continental US). This fee will be charged to your billing account or your valid credit card.

If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement, your billing account or credit card will be charged the market price of the replacement. If you return the defective equipment after ten days, you will receive a full refund less an administrative fee.

If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement.

POST RECEIPT EXCHANGE PROGRAM

You may choose to ship the equipment to us at your cost. To provide faster service, upon receipt of your equipment you will be shipped a replacement. Your original equipment will not be available for return.

The equipment you return will be checked to verify whether it is covered under this warranty. If the defective equipment is covered under this warranty, it will be replaced and shipped back to you at no additional cost (additional charges may apply outside of the continental US).

If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement.

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Contents Page Safety Instructions Wireless Remote ControlInstallation Regulatory FactorsContents of this User Guide Remote Control Basics Remote Control BatteriesRemote Control Signals UHF and IR Install AN Attenuator Stray UHF signals can block signals from the remote controlRemote Control Modes Limited ModeRegular Modes Remote Control Setup SET UP the Remote ControlScan for Device Codes Check the Device Codes Change the Address Switch Between TV and Device Volume Control To set the remote to control the device’s volumeRemote Control Buttons Control the ReceiverFavorite Lists Program Guide, Browse Banner, or Themes list open View Button 121716 Press the Record button to start recording a program Control a TV or a Second TV Press either Power button to turn the TV on or off Use these buttons to change channels on the TV Control a VCR or a Second VCR or a DVD Player Use these buttons to change channels on the VCR Control a Cable TV BOX Use these buttons to change channels on the cable box Control a Tuner or Amplifier Press this button to turn on or off the sound Device Codes TV CodesJVC VCR Codes Cable TV BOX Codes DVD Player Codes Troubleshoot the Remote Control What’s What’s Wrong What You Can Do HappeningTo use. See Remote Control Setup Limited Warranty United States of AmericaAdvance Exchange Program Post Receipt Exchange ProgramAccessory Warranty If YOU Need HelpIndex Part Number