Winegard Troubleshooting and Installation Guide for Satellite TV Systems

Trouble Shooting

Assembly & Installation

Things you need —

Antenna Reflector at 90°

Antenna Reflector at 900

SignalSignal	from
		Satellite
		sate lite

24°40 looklookangleangle

1.You may need to rotate the dish in small increments to find the signal. Rotate the dish 3° at a time to the left, stopping for a few seconds each time you move the dish. Try moving the dish up to 20° to the left. If no signal is found, return to the azimuth listed and try rotating 20° to the right. This will help correct for any errors in setting the directional handle.

2.Be sure you have a clear line of sight. The signal from the satellite(s) WILL NOT pass through trees, buildings, mountains, etc. Remem ber the antenna has a 24° offset, this means that when the antenna is straight up and down, (90°) it is looking 24° into the sky. See Figure 2.

Screwdrivers (Phillips and slot)	ABS glue	Non-hardening sealant
1-3/4” hole saw	Drill with 1/8” bit	(Check manufacturer’s specifications for
7/16” wrench	Tape measure	compatibility with your roof material.)

Winegard’s Digital Elevation Sensor has been

INSTALLED and CALIBRATED at the factory

STEP 1. Choose a location on the roof for dish that will allow dish to raise and rotate without

	LNBF	3.	Do you have the TV set tuned for the correct channel 3 or 4 (same
			channel as output of receiver)?
		4.	Have you entered the correct zip for the area you are currently in?
			If the zip code is wrong, the antenna will be looking in the wrong
			direction or at the wrong elevation for the satellite signal you want.
		5.	Check connections at the receiver, TV, and antenna.
		6.	Check the TV. Does it receive pictures from off-air television stations/
			VCR?
FIGURE 2		7.	Retune system for best picture, using procedure on page 3.
FIGURE 2

8.Inspect antenna. Make sure it has not been damaged. If the antenna is even slightly bent, the receiver may not receive the signal.

9.Contact Dealer or Winegard Service Department.

ANTENNA DOES NOT ROTATE, OR IS HARD TO ROTATE

1.	Inspect antenna on roof. Be sure the mount has not been damaged.
2.	Check for caulking between gear housing and base plate.
3.	Be sure cables are not binding, and that they are installed properly.
4.	Contact your dealer or Winegard Technical Services.
ANTENNA DOES NOT RAISE, OR IS HARD TO RAISE
1.	Inspect antenna on roof. Be sure the mount has not been damaged.
2.	Check for caulking on elevating shaft.
3.	Contact your dealer or Winegard Technical Services.

interfering with other roof-mounted equipment. Make sure inside ceiling plate is easily acces- sible, and with no obstructions that would interfere with operation.

Figure 3 shows minimum distance (10”) antenna should be located from edge

of vehicle roof. It is recommended that you check with your dealer or manufacturer for provisions that may have been made in the roof for antenna mounting; a

FIGURE 3reinforced roof area or pre-wire installation from the factory.

	NOTE: The system must be level for
	proper operation! Winegard Model
	RW-5000 roof wedge with gasket is available. If
	inside roof wedge is needed, Winegard’s
	RW-1000 can be trimmed to fit ceiling plate.
Center	STEP 2. Position template on roof (see insert page of
	this manual). CAUTION: DO NOT drill through
	ceiling of vehicle. Inspect hole to make sure wiring
	wiring. Carefully drill a 1-3/4” hole through roof and
Roof	is intact. (Roof template, see insert.)
	It is highly recommended the antenna be
Line
	mounted on roof center line. Do not mount
	antenna closer than 10” from roof edge.

LCD DISPLAY CODES
HL	High Limit
LL	Low Limit
Lo	Battery Low
Er	Error
--	Initializing

NOTE: Initialization may take up to 5 seconds.

19.50”

34” DIAMETER

OPERATING

AREA

17” RADIUS

29”

RW-5000 Roof Wedge with gasket

Vehicle Roof

MINIMUM

10”

Antenna Controls

Interior Roof Wedge (Optional)

4

	FRONT OF VEHICLE	NOT TO SCALE
		5