Troubleshooting Guide
Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.
Symptoms | Check the following items | |
Power is not turned on. | Be sure the power cord is plugged in. | |
|
| |
Poor colour, poor tint. | Contrast, colour, tint are not correctly adjusted. | |
|
| |
Spots appear on the screen. | Possible interferences of automobiles, motorcycle, | |
| trolley bus, neon lamps, etc. | |
Stripes appear on the screen. | Possible interference of electronic interference | |
| from another TV set, a computer, an electronics | |
| game machine, a broadcast station, etc. | |
|
| |
Double images or "ghosts". | This may be caused by reflections from nearby | |
| mountains or buildings. | |
| Check the antenna direction. | |
Snowy picture. | It is possible that the aerial | |
| comes off. | |
| Check the antenna direction. | |
Remote controller does | The batteries may be worn out. | |
not work. | The batteries may be installed with their polarity | |
| reversed. | |
|
| |
TV cabinet creaks. | Even if the picture or the sound is normal, changes | |
in room temperature sometimes makes the TV | ||
| ||
| cabinet expand or contract, making a noise. This | |
| does not indicate a malfunction. | |
Unevenness in colour in | When the set is switched on, do not shift or move | |
some parts of the screen. | the set around. Sometimes it may develop an | |
| unevenness in colour in some parts of the screen. | |
| This can be eliminated by switching off the set with | |
| the POWER switch and wait for 10 minutes before | |
| switching on again. | |
No picture and most of the | It is possible that the TV set is in child lock mode. | |
buttons are useless. |
| |
Black screen but the sound | It is possible that the TV set is in music TV mode. | |
is normal. |
| |
AV playback interference. | It is possible that both of the DVD and | |
| terminals are connected. | |
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