Motorola DCT2500, DCT2000 user manual TV will not turn on when TV is plugged into settop, No sound

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Troubleshooting

TV will not turn on when TV is plugged into settop.

If you have selected AC OUTLET: OFF, your television will not come on until the setting is changed in the preferences section of the Settings Menu. To access your television, you must:

•Unplug your television from the receiver.

•Plug your television into a wall outlet and, using the power button on the television controls, turn the power ON.

•Using your Cox Digital Remote, press MENU to return to the Settings Menu.

•Use the right arrow button to highlight AC Outlet.

•Use the up and down arrow buttons and select ON WITH receiver. Press SELECT, then press EXIT.

•Turn the receiver OFF and plug the TV into the receiver.

•Press the CABLE or TV button, then the POWER button, to turn your television ON and OFF.

•Be sure your television is tuned to channel 3 or 4, and that the receiver is on by checking the power light on the right side of your receiver screen. If the cable box is not on, press CABLE or TV and then press POWER to turn on the receiver.

No sound

•Properly plug your television and receiver into an electrical outlet.

•Verify that the MUTE button is not in use.

•Make sure all cables are properly connected.

•Make sure the TV power is turned ON.

•Your equipment includes a VCR and may include a stereo. Make sure they are properly connected to the receiver.

•Make sure your TV is tuned to the proper output channel (3 or 4).

•Make sure the volume is turned up.

•If the problem is with channels below 100, check the SAP setting on your television, referring to the handbook provided by the manufacturer of your TV.

•For channels above 100, check the Language Preference setting in the Settings Menu.

DIGITAL USER MANUAL

DVR/HDTV

HDTV ONLY

57

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Contents Section Safeguard your equipment Keep your equipment cleanImportant Tips for Safe Operation Don’t move your DCTIntroducing Cox Interactive Program GuideSM About this manualDCT 2000 front panel Key FunctionDCT 2500 front panel About the remote control Getting StartedAdjusting the volume level Basic OperationsTurning on the TV, receiver, and VCR Changing channelsGeneral Setup Remote a UniversalCH+ & CH Turn the selected device on or off Turn the volume off or on Using the Program Guide Displaying the Program GuideTuning to a program from the Program Guide Viewing more information about a programDisplaying the Program Guide by Theme Displaying the Program Guide by TitleExiting the Program Guide Displaying and browsing with the channel banner Setting a timer to tune to a future program To display the channel bannerUnderstanding the Cox Interactive Program Guide symbols Choosing Menu Settings Displaying the Settings MenuChoosing menu settings This Preference Lets you PINExiting the Settings Menu Getting help for menu preferencesHow to use Language Settings Using Parental Control Setting up Parental ControlSet up your PIN Specify channels and ratings Specify a time period Activating Parental Control Press the Menu button. The Settings Menu appears To activate Parental ControlTo unlock Parental Control from the Settings Menu Deactivating Parental ControlDVR/HDTV Hdtv only Changing your PIN Best of all, you get free access with Cox Digital Cable You decide what’s on TVOn Demand is here Using on Demand Requiring the PIN for purchasingTo require the PIN for purchasing Purchasing Cox iN Demand To purchase PPV programs by channelPurchasing Cox iN Demand DVR/HDTV To cancel purchases Canceling purchasesDVR/HDTV Hdtv only Troubleshooting Damage that requires serviceNo picture/distorted picture TV will not turn on when TV is plugged into settop No soundRemote control does not work Settop does not power onNo color Connecting the DCT Audio/Video ConnectionsConnecting a Stereo TV Connecting Your DCT Connecting a Stereo TV and Mono VCR DVR/HDTV Connecting Dolby 5.1, TV, VCR and A/V Receiver ReceiverDVR/HDTV Hdtv only
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DCT2000, DCT2500 specifications

The Motorola DCT2000 and DCT2500 are digital cable television set-top boxes that have made significant contributions to the evolution of digital television viewing. Designed for cable operators and consumers alike, these models offer a plethora of features that enhance the viewing experience while providing robust solutions for service providers.

The Motorola DCT2000 is particularly well-regarded for its reliable performance and user-friendly interface. It supports standard digital cable service, allowing users to access a variety of channels without the need for a separate digital converter. The DCT2000 is equipped with advanced video processing capabilities, which ensure high-quality picture output. With features such as a 480i output for standard definition televisions, this model was designed to bridge the gap between analog and digital content seamlessly.

On the other hand, the Motorola DCT2500 offers more advanced features that cater to the demands of modern viewers. This model not only supports standard definition content but also delivers enhanced capabilities for high-definition video. The DCT2500 is notable for its support of the DOCSIS 2.0 standard, which allows for faster data transmissions. This means that users can enjoy more channels, improved video quality, and a superior overall viewing experience.

Both the DCT2000 and DCT2500 utilize the Media Cipher technology, ensuring that content remains secure and protected from unauthorized access. This is particularly important for service providers looking to secure their premium channels. Additionally, these set-top boxes feature a range of connectivity options, including standard composite video outputs, S-Video outputs, and coaxial digital audio outputs, making them compatible with a wide range of televisions and audio systems.

Another important aspect of these devices is their interactive capabilities. They support features like on-screen programming guides, which allow users to navigate content easily and even set reminders for their favorite shows. This interactivity enhances the overall user experience and invites viewers to engage more deeply with the content they enjoy.

In summary, both the Motorola DCT2000 and DCT2500 set-top boxes offer a blend of essential features, advanced technologies, and user-friendly characteristics. While the DCT2000 serves as a reliable, standard digital converter, the DCT2500 pushes the envelope with its high-definition capabilities and fast data transmission. Together, these models represent Motorola's commitment to delivering high-quality digital television solutions.
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