Motorola DCT2000 manual Troubleshooting, Problem Possible Solution

Page 44

TROUBLESHOOTING

Before calling your service provider, review the troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider.

Problem

Possible Solution

No sound

Press MUTE on the remote control to restore the

 

volume level.

 

Check that the stereo is looking at the proper

 

input source.

 

Turn your VCR on.

 

 

No picture

Check to be sure that all cables are connected

 

properly (hand-tighten if necessary).

 

If connected through the baseband RCA video

 

connection, make sure the cables are

 

connected properly.

 

If you are watching TV using your VCR, be

 

sure your VCR is on.

 

 

Picture or sound is

Reconnect the cable and hand-tighten if

noisy on one channel

loose.

 

 

Sound from only one

Hand-tighten or reconnect the cables properly.

stereo speaker

Be sure wires are not frayed and plugs are not

 

bent or broken.

 

 

No power

Reconnect the power cord. Be sure the

 

DCT2000 is plugged into an outlet that is

 

always live.

 

 

Remote control does

Press CABLE on the remote control to ensure

not work

the remote control is in cable mode.

 

Change the batteries in your remote control

 

according to the instructions in the section,

 

“Installing Batteries.”

 

Be sure that nothing is on the DCT2000 or

 

blocking a clear line of sight between it and

 

the remote control.

 

 

Poor audio quality

For best audio quality, use the remote control

 

to set the DCT2000 to approximately 75% of

 

maximum volume level and then adjust the

 

audio levels on the external devices.

 

 

3 8

Image 44
Contents Page Repairs Important Safeguards Alternate warnings Regulatory Information Declaration of ConformityIndustry Canada CS-03 Statement Canadian ComplianceFCC Part 68 Statement Page Contents Introduction Front Panel Back Panel Recording Your Connections DCT2000Page Turning Power On and Off Adjusting the VolumeChanging Channels Electronic Program GuideAUDIO/VIDEO Connections Connecting Your DCT2000 Connecting a Mono TV Stereo TV Connecting a Stereo TV Mono VCR Connecting a Mono TV and Mono VCR Stereo VCR Connecting a Mono TV and Stereo VCR Mono VCR Connecting a Stereo TV and Mono VCR Stereo TV Connecting a Stereo TV and Stereo VCRConnection Page Stereo VCR Connecting Dolby 5.1, TV, VCR and a / V Receiver DCT2000 Page VCR Connecting a Mono TV, VCR and DVD DVD Connecting a Stereo TV, VCR and DVD DVD Page Stereo VCR Page VCR Connecting a TV, VCR, DVD and a / V Receiver or Amplifier Troubleshooting Problem Possible Solution480548-001-995379-091-5K
Related manuals
Manual 36 pages 39.01 Kb Manual 44 pages 37.82 Kb

DCT2000 specifications

The Motorola DCT2000 and DCT2500 are digital cable television set-top boxes that have made significant contributions to the evolution of digital television viewing. Designed for cable operators and consumers alike, these models offer a plethora of features that enhance the viewing experience while providing robust solutions for service providers.

The Motorola DCT2000 is particularly well-regarded for its reliable performance and user-friendly interface. It supports standard digital cable service, allowing users to access a variety of channels without the need for a separate digital converter. The DCT2000 is equipped with advanced video processing capabilities, which ensure high-quality picture output. With features such as a 480i output for standard definition televisions, this model was designed to bridge the gap between analog and digital content seamlessly.

On the other hand, the Motorola DCT2500 offers more advanced features that cater to the demands of modern viewers. This model not only supports standard definition content but also delivers enhanced capabilities for high-definition video. The DCT2500 is notable for its support of the DOCSIS 2.0 standard, which allows for faster data transmissions. This means that users can enjoy more channels, improved video quality, and a superior overall viewing experience.

Both the DCT2000 and DCT2500 utilize the Media Cipher technology, ensuring that content remains secure and protected from unauthorized access. This is particularly important for service providers looking to secure their premium channels. Additionally, these set-top boxes feature a range of connectivity options, including standard composite video outputs, S-Video outputs, and coaxial digital audio outputs, making them compatible with a wide range of televisions and audio systems.

Another important aspect of these devices is their interactive capabilities. They support features like on-screen programming guides, which allow users to navigate content easily and even set reminders for their favorite shows. This interactivity enhances the overall user experience and invites viewers to engage more deeply with the content they enjoy.

In summary, both the Motorola DCT2000 and DCT2500 set-top boxes offer a blend of essential features, advanced technologies, and user-friendly characteristics. While the DCT2000 serves as a reliable, standard digital converter, the DCT2500 pushes the envelope with its high-definition capabilities and fast data transmission. Together, these models represent Motorola's commitment to delivering high-quality digital television solutions.