Marantz DV3100 manual Before Calling Service Personnel, Symptoms and Correction

REFERENCE

PAGE 39

BeforeCallingServicePersonnel

Symptoms and Correction

Check the following guide for the possible cause of a problem before contacting service.

Symptom		Cause		Correction
No power.	•	The power cord is disconnected.	• Plug the power cord into the wall outlet
				securely.
The power is on, but	•	No disc is inserted.	• Insert a disc. (Check that the DVD or,
the DVD player does				audio CD indicator in the DVD display is
not work.				lit.)
No picture.	•	The TV is not set to receive DVD signal	• Select the appropriate video input mode
		output.		on the TV so the picture from the DVD
				player appears on the TV screen.
	• The video cable is not connected		• Connect the video cable into the jacks
		securely.		securely.
	• The connected TV power is turned off.		•	Turn on the TV.
No sound.	•	The equipment connected with the	• Select the correct input mode of the
		audio cable is not set to receive DVD		audio receiver so you can listen to the
		signal output.		sound from the DVD player.
	• The audio cables are not connected		• Connect the audio cable into the jacks
		securely.		securely.
	• The power of the equipment connected		• Turn on the equipment connected with
		with the audio cable is turned off.		the audio cable.
	• The Digital Audio Output is set to the		• Set the Digital Audio Output to the
		wrong position.		correct position, then turn on the DVD
				player again by pressing the POWER
				button.
The playback picture is poor.	•	The disc is dirty.	•	Clean the disc.
The DVD player does	•	No disc is inserted.	• Insert a disc.(Check that the DVD, or
not start playback.				audio CD indicator in the DVD display is
				lit.)
	•	An unplayable disc is inserted.	• Insert a playable disc. (Check the disc
				type, color system and Regional code.)
	•	The disc is placed upside down.	• Place the disc with the playback side
				down.
	•	The disc is not placed within the guide.	• Place the disc on the disc tray correctly
				inside the guide.
	• The disc is dirty.		•	Clean the disc.
	• A menu is on the TV screen.		• Press the SETUP button to turn off the
				menu screen.
	•	The Rating level is set.	• Cancel the Rating function or change
				the rating level.
The remote control	•	The remote control is not pointed at the	• Point the remote control at the remote
does not work properly.		remote sensor of the DVD player.		sensor of the DVD player.
	• The remote control is too far from the		• Operate the remote control within about
		DVD player.		23 ft (7 m).
	• There is an obstacle in the path of the		•	Remove the obstacle.
		remote control and the DVD player.
	• The batteries in the remote control are		•	Replace the batteries with new ones.
		exhausted.