Help and advice
Help and advice
If you have difficulties using your
Problem | Possible cause | What to do |
Standby light not lit
No signal found
No picture or sound
Scrambled channel message
No response to remote controller
Forgotten channel lock code
Mains lead unplugged Mains fuse blown Aerial is disconnected Aerial is damaged/misaligned Out of digital signal area
Tuned to digital teletext channel
Channel is scrambled
Receiver off
Handset not aimed correctly Front panel obstructed Handset batteries exhausted
Check mains lead
Check fuse
Check aerial lead
Check aerial
Check with dealer
Retune to another channel
Select alternative channel
Plug in and turn on receiver Aim handset at front panel Check for obstructions Replace handset batteries
The | remote controller | 1.The batteries | in | your remote | ||
will | not operate your | controller | need | replacing | ||
SET TOP BOX | receiver . |
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|
| ||
| 2 There is an obstruction | |||||
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|
| blocking | the | signal path | |
|
|
| between | the | remote controller | |
|
|
| and the | receiver |
1.Replace the batteries
2.Check that there is nothing blocking the
path between the remote controller and the receiver
After moving the
SET TOP BOX receiver to another room you find
you are no longer able to receive the digital reception
The aerial feed from new point may come through a distribution system which may reduce the digital signal level to the SET TOP BOX receiver
Try a direct feed from the antenna
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