Humax IRHD-5000C user manual Error Message

12. Appendix

10.Cannot watch pay channels.

•Check in the menu that you have a valid and working subscription to the channels you wish to view.

•Contact your network operator for more information.

12.3 Error Message

Error message	Possible causes	What to do
Please Insert	The Smartcard is not present.	Insert the Smartcard.
Smartcard
Smartcard Failure		Insert the appropriate Smartcard.
	The current Smartcard may be faulty.	Contact the product distributor if the
		problem persists.
Checking	The Smartcard is being verified. It may
Smartcard	be inserted up-side down.
Service is currently	The Smartcard has expired or the	Check Smartcard. Contact the product
scrambled	datecode on the card has gone	distributor if the problem persists.
	backwards.
Service Unknown	No service is located at the entered
	channel number.
Service is currently	Operating status of the service is set
not running	to Off.
Parental Control	When the parental rating of the event
	is greater than the setting made via the	Enter the PIN-code or reset the settings.
Lock
	Parental Control menu.
No Event	The information for the current event
Information	or service has not been received.
No Signal	The signal is too weak.	Reset the cable.
No Service	There are no services available.	Reset the setting and restart channel
available		search.

GB52

User’s Manual