RCA RD900W manual Troubleshooting, General Problems, Lyra Wireless won’t turn on, No sound

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Chapter 3: Additional Information

Troubleshooting

Most problems you encounter with your Lyra Wireless can be corrected by consulting the following troubleshooting list.

Note: For additional troubleshooting information, visit www.rca.com/digitalaudiodownloads or call 580-634-0115.

General Problems

Lyra Wireless won’t turn on

¥Make sure both the transmitter and receiver are plugged in.

¥Check the wall receptacle (or extension cord) to make sure it is ÒliveÓ by plugging in something else.

No sound

¥Make sure all the connections are snug between the Lyra Wireless receiver and your audio receiver (or other component).

¥Make sure the music is not being sent to your sound card. In the MUSICMATCH menu, select Options, then Player, then Settings. Under Output Control, make sure USB Audio Device is selected (or Lyra Wireless for Windows XP). If it wasnÕt already selected, you may have to restart MUSICMATCH to activate the new setting. Once you restart, try playing the music again. You should hear audio play through your audio system (not from your PC). The normal Windows sound prompts should still play through your PC.

¥Make sure the correct input mode or channel is selected on your audio system. In order for your audio system to receive the sound coming from the Lyra Wireless, the correct input mode must be selected (AUX, INPUT, etc.). See your ownerÕs manual for the audio system or component for more details.

The chime sound and Windows prompts are playing through the Lyra Wireless

¥Make sure your sound playback settings are correct. If all sounds are playing through your audio system, including Windows sound prompts, you need to set the Windows prompts to only play through your sound card. See page 16 for details.

Poor reception

¥Make sure the antenna is positioned correctly. Proper orientation of the antenna is important for good performance. You may find that the system works better with one or more of the antennas in the horizontal (flat) position. The receiver and transmitter tend to operate better in high locations, where the signal path is wider and stronger (on a shelf, for example). Watch the receiver signal strength indicators for indication of signal strength.

¥Your cordless phone or baby monitor may be causing interference. The transmitter and receiver have 4 RF channels, but if you have a 900Mhz cordless phone or baby monitor, pick a channel that doesnÕt interfere with the phone or monitor. Channel 4 is typically the channel with the least interference with telephones and baby monitors. If you have interference, leave your cordless phone or monitor on, then switch to a channel on both Lyra Wireless units that is clear.

Chapter 3

Illustrations contained in this document are for representation only.

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Contents Changing Entertainment. Again Lyra Wireless User’s GuideImportant Information Table of Contents Table of Contents Things to Consider Before You Connect Protect Against Power SurgesProtect Components from Overheating Position Cables Properly to Avoid Audio InterferenceComputer System Requirements Audio System RequirementsWindows PC Requirements Unpack the box and check your parts Back of the Lyra Wireless Units Front of the Lyra Wireless UnitsTransmitter ReceiverConnecting the Lyra Wireless Transmitter to your Computer Connections and SetupConnecting the Lyra Wireless Receiver to your Audio Receiver Orientation of the Antennas Improving PerformanceIf there is no signal at all Fine Tuning the Lyra WirelessIf the signal is weak or there is interference Avoiding InterferenceInstall the software on your computer Musicmatch and the Lyra WirelessMusicmatch and the Lyra Wireless Launching Musicmatch Launching the Remote Control SoftwareIf you have Windows 98SE, 2000, or Me If you have Windows XPUsing Other Music Applications Closing the Remote Control SoftwareTurning off the Chime Settings in Musicmatch Audio SetupIf you have Windows 98SE or Me Soundcard Settings in Your Computer’s Control PanelIf you have Windows If you have Windows 98SE CD-ROM Settings in Your Computer’s Control PanelIf you have Windows Me On nextMusicmatch and the Lyra Wireless Important Battery Information Install Batteries in the RemoteMore on Musicmatch Playing Music through the Lyra Wireless Using the Remote with Musicmatch This page intentionally left blank General Problems TroubleshootingLyra Wireless won’t turn on No soundRemote Control Doesn’t Work Care and CleaningOther Buttons on the Remote Control Tape Puts a compatible audio receiver in tape mode Find Out If You Need to Program the Remote Programming the Remote to Operate Other ComponentsTip Programming the RemoteIf the component you want to control does turn off How to Use the Remote After You’ve Programmed ItAOC Code List TV CodesVCR Codes JVC Cable Box CodesSatellite Receiver Codes FCC and Industry Canada Information What your warranty covers Limited WarrantyHow you get service For how long after your purchaseLimitation of Warranty What your warranty does not coverProduct Registration This page intentionally left blank Page Tocom 5551671A Thomson Inc North Meridian Street Indianapolis,