RCA P60928 manual Troubleshooting

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REFERENCE

TROUBLESHOOTING

Troubles sometimes are caused by simple “faults” that you can correct without the help of a service technician. If you experience any difficulty with your TV, check a few basic remedies before calling your service technician.

TV will not turn on

Check to make sure it is plugged in.

Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

Maybe batteries in remote control are “dead.”

Maybe remote control is not aimed at remote sensor.

The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Lockout in the Parental Controls menu and choosing Unlock.

Controls don’t work

If using remote control, make sure remote is in TV mode by first pressing TV button.

The front panel MENU button may be disabled. Use the remote control to turn off channel blocking. Select Channel Block in the Parental Controls menu and choose Off.

Try unplugging set for two minutes and then plug it back in and turn it on again.

Problems with remote

Maybe something is between the remote and the remote sensor.

Maybe the remote is not aimed directly at the component (TV or VCR) you are trying to control.

Maybe remote is not in TV Mode. Press the TV button so remote will control TV.

Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing batteries. (Note, if you remove the batteries, you may have to reprogram the remote to control other components.)

Remove batteries and hold number 1 for at least 60 seconds to drain the microprocessor inside the remote. Release number 1, replace the batteries, and (if necessary) reprogram the remote.

Guide comes on when I turn on TV

The Guide automatically comes up when you use the TV button on the remote to turn on the TV. You can turn off this feature by selecting GUIDE Plus+ Auto Display from the GUIDE Plus+ Options Setup Menu, and setting it to off.

Turns off while playing

Schedule off function may have been activated.

Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

Unplug. Wait five minutes. Plug in again.

TV turns on unexpectedly

Scheduled On or Watch from the Guide may have been activated.

Blank screen

Maybe the component connected to the input jacks is not turned on.

Try another channel.

Press RESET, in case the picture controls are set too low.

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Contents USER’S Guide Important Information Table of Contents Features and Menus Getting Started Setup and ConnectionsCables Unpack the TVConnect Your TV TV onlyBasic Connection How to View the VCRVideo Advanced ConnectionsBack of the TV InputSample Connections How to View Your VCRTV and Stereo VCR TV, VCR and Satellite Receiver How to View Your ComponentsTV, VCR, Satellite Receiver and DVD Connect the G-LINK Cable HOW to Find the Remote Control SensorPlacing the Wands Under the VCR and/or Cable Box Program the TV Plug in the TVPlace Batteries in Remote Turn on the TVInteractive Setup THERE’S AN ON-SCREEN Setup RoutineEntering Setup Using Point and SelectAuto Channel Search Select a LanguageGuide PIUS+ Gold System Setting UP the Guide PIUS+ Gold SystemRemember Setting the VCR1 Channel Auto Tuning Setting the TimeSetting the VCR2 Channel Auto Tuning Setting the DVD Channel Auto Tuning Setting the SAT/CABLE Channel Auto Tuning List and Labels Labeling the ChannelsUsing the Remote HOW to USE Your Universal RemoteModes of Operation LED Remote ButtonsAccessing the Video Input Programming the Remote Testing the RemoteUsing Automatic Code Search Using Direct EntryFront Panel Using the Remote to Control a DeviceModes of Operation VCR Features and Menus Using the TVMenus Menus and Control PanelsExiting a menu Sliders Control PanelsNumeric Entry Choice Lists Audio MenuSound button Using the Remote to Select AN Audio ProcessorPicture Quality Menu Direct View TV 32- 36 Screen menu Screen MenuClosed Captioning Modes Using Closed CaptioningTurning off Closed Captioning Can store up to 27 labels in memory Channel MenuTime Menu Language L, explicit sexual activity S, or graphic violence Parental Controls and V-CHIPViolence Ratings Limits Screen Chip TV Rating LimitHierarchy Age-Based Ratings Blocking Age-Based RatingsContent Themes Blocking Specific Content ThemesViewing Age-Based Ratings Field Viewing Specific Content ThemesBlocking Movie Ratings Chip Movie Rating LimitViewing Movie Ratings LOCK/UNLOCK Parental Controls Chip Unrated Program BlockChannel Block Front Panel BlockAbout the Guide PIUS+ Gold System Guide Plus+ Gold System Menus Getting In & Out of the Guide Plus+ Gold SystemDownloading Data Channel MappingGrid Guide Timer RecordingGrid Guide Action Buttons Sort Menu Action Buttons SortSchedule NewsOverlapping Schedules Schedule Menu Action ButtonsMessages Messages Menu Action ButtonExpanded Information SetupEditor Editor Menu Action ButtonsPIP PICTURE-IN-PICTURE Operation Two Tips for Using PIP ButtonsPIP Buttons Channel Marker Setup MenuTroubleshooting No picture, no sound but TV is on No sound, picture okayCan’t select certain channel Noisy stereo receptionCare and Cleaning RCA Direct View TV 5-36 Limited Warranty Limited Warranty RCA Projection TV WarrantyHow State Law relates to warranty Audio/Video Cables Accessory InformationAntenna Cables Color-Coded JacksPlease complete other side also Amplified VHF/UHF/FMPlacing an Order Video Accessories PO Box Ronks, PAPoint and Select Content Themes Contrast Control PanelsRemote Control Set Time Setup menu Setup Screen Sharpness Signal Type60%