Reference
Limited Warranty
What does your warranty cover?
•Any defect in material or workmanship.
For how long after your purchase?
•One year.
•The warranty period for rental units begins with the first rental.
What will we do?
•Exchange the defective portion of your antenna with a new, or at our option, a refurbished unit.
How do you make a warranty claim?
•Return the unit at your expense to the dealer from whom it was purchased together with proof of purchase for a replacement unit.
How do you make a warranty claim without involving the dealer?
•Properly pack your antenna including all items which were originally packed with the product. We recommend using the original carton and packing materials.
•Include in the package a copy of the sales receipt or other evidence of date of original purchase or exchange. If the unit was a gift, provide a statement specifying the date received. Also print your name and address and a description of the defect.
•Ship the unit standard UPS or equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
11721 B Alameda Avenue
Socorro, Texas 79927
•A new or refurbished unit will be shipped to you prepaid freight.
What does your warranty not cover?
•Customer instruction. Your Owner’s Manual provides information regarding operating instructions and user controls. For additional information, ask your dealer.
•Installation and
•Damage from misuse or neglect.
•Acts of God, such as but not limited to lightning damage.
•Product which has been modified or incorporated into other products.
•Product purchased or serviced outside the continental U.S.
How does state law relate to this warranty?
•This warranty give you specific legal rights, and you may also have other rights which vary from state to state.
If you purchased your product outside the continental United States?
•The warranty does not apply. See your dealer for warranty information.
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