Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Problem | Possible solution | Page | |
Power does not turn ON. | • Is the power cord plugged in? | 24 | ||
Remote Control/ Unit buttons do not function. | • Press unit POWER button down over 7 seconds. The POWER indicator goes |
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out. If the Power was On, the screen will also disappear. After 5 seconds, turn |
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Power does not turn ON or OFF. | - | |||
Power On and operate unit normally. If the steps above do not restore normal | ||||
Image is distorted. Image freezes. |
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operation, disconnect then reconnect the AC plug and turn the power On. |
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The power | Power turns off while another | • Please consult your nearest dealer. | 56 | |
turns OFF. | indicator is flashing. |
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| • Are the batteries dead or inserted incorrectly? | 7 | |
Remote Control does not function. | • Is the Remote Control sensor in direct fluorescent lamp light or other strong | 10 | ||
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Image shakes. |
| • Is the antenna or antenna cable old, broken, or shorted out? | - | |
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| • Is the antenna cable connected properly? | ||
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| • A sudden temperature change may have caused condensation in the internal |
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| optics which results in blurring or vertical lines. Please wait until room | - | |
Image is not clear. | temperature is normal and constant before turning power ON. These symptoms | |||
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(blurring / vertical lines) | will clear up as time passes. |
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| • Depending on the connected device, a 1080i input signal may cause the picture |
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| to flicker. If the connected device has a format selection switch, set the format | - | |
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| to 720p. |
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Color patches or no color. | • When using a VCR and selecting channels on the TV, is the TV/VIDEO mode | - | ||
for the VCR set to TV? | ||||
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Image appears doubled or tripled. | • Is the antenna facing the right direction? | - | ||
• Is the antenna receiving any signals reflected off of mountains or buildings? | - | |||
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Images disappear at the top and bottom of the | • When using 16:9 image software (cinema vision size software, etc.), there is no | - | ||
screen. |
| picture at the top and bottom of the screen. | ||
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During ZOOM modes, the image is cut off at | • Please adjust the | 33, 36 | ||
the top and bottom. | ||||
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Some parts of the screen are always lit while |
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others do not light up. | • This is a characteristic of the LCD panel and not a malfunction. | - | ||
Some parts of the screen do not light up. |
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Fan is operating even though TV Power is | • This is because the cooling fan is operating. The fan will stop after about | 24 | ||
OFF. |
| 3 minutes. | ||
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Continued on next page.
Information
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