Panasonic TC-42PC2 quick start Viera logo moves on the screen, No image is, Displayed on screen

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Problem

“VIERA” logo moves on the screen

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

•The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

•“Image retention” (p. 7)

Some spots remain bright or dark

Chaotic image, noisy

Screen

No image is

 

 

displayed on screen

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound

Sound is unusual

 

Unknown sound heard

1- Sounds from TV cabinet

2- Tick/Click sound

3- Buzzing sound

TV

Parts of the TV set

set

become hot.

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products.

(car or motorcycle ignition systems, fluorescent lamp, etc.)

Check Picture menu (p. 26)

Check the cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 24)

Check the channel settings. (p. 36)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 26) and volume.

Check the AV cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 24)

Change settings of Closed Caption (CC). (p. 38)

Are the speakers’ cables connected correctly? (p. 41)

Is “Sound Mute” active? (p. 13)

Is the volume set to the minimum?

Is “TV speakers” set to “Off”? (p. 26)

Change “SAP” settings. (p. 18)

Check “HDMI 1 in” or “HDMI 2 in” settings. (p. 26)

Set “SAP” setting to “Stereo” or “Mono”.

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

3- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Even when the temperature of parts of the front, top and rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

Frequently Asked Questions

FAQs, etc.

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Contents Viera EnglishFor assistance U.S.A./Puerto Rico, please call Viera Link is a trademark Sdhc Logo is a trademark Experience an amazing level of multimedia excitementContents Important Safety Instructions Safety PrecautionsSet up Handling the power supply cord AC Power Supply CordWhen Moving the Plasma TV To prevent fire or electric shockTune Into Safety Typical still images Do not display a still picture for a long timeAccessories Accessories/Optional AccessoryOptional Accessory AccessoriesQuick Start Guide Attaching the pedestal to TVBottom view Do not disassemble or modify the pedestalTo attach AC cord connectionTo remove Red blue green GreenBasic Connection Connecting Antenna To watch TVQuick Guide VHF/UHF AntennaAV Equipment AV cable connectionsBlu-ray Disc player PlayerIdentifying Controls TV controls/indicatorsBack of the TV Front of the TVTurn the TV On with the Power button First Time SetupConfigure your viewing mode Select your languageStart First Auto channel setup ANT/Cable setupComplete the First time setup Adjust the Clock Set clockSelect the Input labels Label inputs Analog Ntsc Conventional broadcasting Digital AtscWatching TV Turn power onSelect a channel number To watch TV and other functionsPress SUB Menu to show the sub menu screen p Switches the Closed caption mode On or OffDisplays or removes the channel banner Press Format to cycle through the aspect modes pSet the Favorite Feature Favorite FeatureUse the Favorite Feature To changeDisplay Viera Tools Select the item Using Viera ToolsSet each item Press to exit from a menu screenSelect Viera Link settings Display the menu Select SetupSelect Viera Link Select OnSelect the data to be viewed Insert the SD cardView Photo viewerViewing Photo settings Example Display the Input select menu Select the input modeTerminal LabelDisplay the menu How to Use Menu FunctionsSelect the menu AdvancedLock TimerMenu list Sub menu list Hdmi cable Viera LinkTM Hdavi ControlTMViera LinkTM Connections Setting of this unit after connectionSet Select settingsUnselected device energy save Change SelectFor Recorder Transmittable data Recorder Home theater PlayerSelect Display the Viera Link menuRemote control, pointing it at the TV Select the equipment you want to accessAvailable TV’s remote control buttons Select Speaker output Select Home theater or TVSelect the Lock mode Input your 4-digit passwordLock Display the menu Select LockLock Advanced Select ANT/Cable setup Editing and Setting ChannelsCheck signal strength Select the functionTo cancel the Edit Select a scanning mode pSelect ANT Select Auto programTo reset the settings To make more in-depth display settings in digital programsClosed Caption Display the menu Select Closed captionSelect Input labels Input LabelsDisplay labels of Connected devices Select the terminal and label of the external equipmentDisplay the menu Select Timer Using TimerSelect the timer to set Set the timerRecommended AV Connections Ratings List for Lock Age-based Possible Content Description GroupSelections Technical Information FAQs, etcClosed Caption CC Aspect Ratio FormatSD Card warning messages Data format for SD Card browsingViera LinkTM Hdavi ControlTM Picture modeHdmi connection Digital Audio OUT terminals Size Input signals that can be displayed Side bars Scrolling barFirst, unplug the Power cord plug from the wall outlet Care and CleaningDisplay panel CabinetIntermittent sound FAQSome spots remain bright or dark Chaotic image, noisy Viera logo moves on the screenNo image is Displayed on screenSpecifications On-Site or Carry-in Service Limited Warranty CoverageLimited Warranty Limits And Exclusions One Panasonic Way Secaucus, New JerseyAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoCustomer Services Directory for U.S.A. and Puerto Rico Page Page Page Page Page Page Page Page Customer’s Record
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