Panasonic TC-65PS24 Viera logo moves on the screen, No image is, Displayed on screen, Become hot

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Problem

“VIERA” logo moves on the screen

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

•The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

•“Image retention”

Some spots remain bright or dark

Chaotic image, noisy

Screen

No image is

 

 

displayed on screen

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound

Sound is unusual

 

 

Unknown sound heard

 

1- Sounds from TV cabinet

 

2- Tick/Click sound

 

3- Buzzing sound

TV

Parts of the TV set

set

become hot

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products.

(car or motorcycle ignition systems, fluorescent lamp, etc.)

Check Picture menu

Check the cable connections.

Check that the correct input has been selected.

Check the channel settings.

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu and volume.

Check the AV cable connections.

Check that the correct input has been selected.

Change settings of Closed Caption (CC).

Are the speaker cables connected correctly?

Is “Sound Mute” active?

Is the volume set to the minimum?

Is “TV speakers” set to “Off”?

Change “SAP” settings.

Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings.

Set “SAP” setting to “Stereo” or “Mono”.

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

3- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Even when the temperature of parts of the front, top and rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

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Contents Contents Set up Safety PrecautionsImportant Safety Instructions AC Power Supply Cord Handling the power supply cordWhen Moving the Plasma TV To prevent fire or electric shockTune Into Safety Do not display a still picture for a long time Typical still imagesAccessories/Optional Accessory AccessoriesOptional Accessory AccessoriesAttaching the pedestal to TV Bottom viewDo not disassemble or modify the pedestal Do not use any other TV and displaysAC cord connection To attach To removeConnecting Antenna To watch TV Basic ConnectionVHF/UHF Antenna Back of the TVHigh-Definition AV cable connectionsTV controls/indicators Remote controlIdentifying Controls Front of the TV Back of the TVFirst Time Setup Turn the TV On with the Power buttonConfigure your viewing mode Select your languageAuto channel setup ANT/Cable setup Complete the Auto program setupSelect the connected Antenna in terminal Select StartAuto channel setup ANT/Cable setup Adjust the Clock Set clock Complete the First time setupSelect the Input labels Label inputs Analog Ntsc Conventional broadcasting Digital AtscHow to Use Menu Functions Display the menuSelect the menu Select the itemMenu list Timer LockPicture Sub menu list FAQ Intermittent soundViera logo moves on the screen Some spots remain bright or dark Chaotic image, noisyNo image is Displayed on screenLimited Warranty Limits And Exclusions Limited Warranty CoverageOn-Site or Carry-in Service Customer Services Directory United States and Puerto Rico Accessory Purchases United States and Puerto RicoLimited Warranty for Canada Panasonic Product Limited WarrantyCustomer’s Record Anotación del cliente

TC-58PS24, TC-65PS24 specifications

The Panasonic TC-65PS24 and TC-58PS24 are part of the acclaimed VIERA line, showcasing cutting-edge technology that elevates the viewing experience to new heights. Both models are designed with a focus on delivering stunning picture quality, impressive sound, and smart connectivity, making them excellent choices for home entertainment.

Starting with the display, both the TC-65PS24 and TC-58PS24 utilize Plasma Display Panel (PDP) technology, which is renowned for its ability to produce deep blacks, vibrant colors, and wide viewing angles. The 65-inch and 58-inch screens, respectively, ensure that whether you are watching a blockbuster movie or a live sports event, the visuals remain immersive and engaging. The resolution of 1080p Full HD ensures every detail is crystal clear, enhancing your overall viewing pleasure.

Another standout feature is the VIERA Image Viewer, which allows users to play back photos and videos directly from USB devices. This functionality is particularly appealing for families and individuals who enjoy sharing memories on a larger screen. Moreover, both models come equipped with Panasonic's 600Hz Sub-field Drive technology, which minimizes motion blur and enhances the clarity of fast-moving images. This is crucial for sports enthusiasts and gamers who require responsive and sharp visuals.

The sound quality is equally impressive, with built-in speakers that deliver rich audio. The VIERA TC-65PS24 and TC-58PS24 also support various sound modes, allowing viewers to tailor the audio experience according to their content, be it dialogue-heavy TV shows or immersive action movies.

Smart TV capabilities set these models apart from traditional displays. With integrated Wi-Fi and access to the VIERA Connect platform, users can effortlessly stream popular services like Netflix, Hulu, and YouTube. This integration broadens the range of entertainment options, making on-demand viewing simple and enjoyable.

In terms of connectivity, both models offer multiple HDMI ports, USB inputs, and composite connections, ensuring compatibility with a wide array of devices, from gaming consoles to Blu-ray players.

Lastly, the sleek design of the TC-65PS24 and TC-58PS24 makes them aesthetically pleasing additions to any room. With a slim profile and minimal bezels, these televisions not only perform well but also enhance the decor of living spaces.

In summary, the Panasonic TC-65PS24 and TC-58PS24 stand out as versatile, high-performance televisions that merge advanced display technology with user-friendly features, offering an unparalleled entertainment experience for modern households. The combination of stunning visuals, engaging audio, and smart capabilities makes them a worthy addition to any home theater setup.
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