Panasonic TC-P55GT30, TC-P50GT30 Other, Frequently Asked Questions FAQ Support Information

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Questions

Why is there no sound coming from the TV?

Sound

Why is the sound unusual,

 

 

distorted, low volume or in

 

another language?

Why is there a clicking, ticking or buzzing sound coming from the TV unit?

What is the easiest and best way to connect a High-Definition Cable or Satellite box to the TV?

Why does the CC button not display Closed Caption?

Why does the screen and back cover of the TV get warm?

Other

Why doesn’t the Remote Control

 

 

work?

Why is the “ANT/Cable” option at the top of the “Input select” menu gray-out and cannot be selected?

Some menu items are grayed-out and cannot be selected. Why?

Answers

Make sure the volume is up and MUTE is off.

Confirm the TV speakers are set to ON by pressing MENU and selecting “Audio” --> “Advanced audio”. (p. 51)

Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. (p. 19)

If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link controls. (p. 37)

If the TV is connected to a Home Theater via optical cable, then: Check the connection, the audio system is on, the correct input is selected.

Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in” or “HDMI 4 in” analog/digital audio settings. (p. 51)

Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. Check that all connections of external equipment connected to the TV are secure.

When using Cable or Satellite box, check the device’s audio settings. (example: try changing the box’s Audio Range to ‘narrow’)

When TV power is turned on or shut off there are electrical components that make a click sound. This is normal operation. Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce sounds. This is not a sign of faulty operation or a malfunction.

Use an HDMI cable. It carries both digital video and audio signal in HD. HDMI cable is the only cable needed to connect an HD device to the TV.

When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled at the device. Closed Caption is available only at supported TV programming.

The main unit radiates heat and some of the parts may become hot. This is normal operation and does not affect the performance of the set.

Ensure good ventilation.

Do not block the ventilation holes of the TV and do not place the TV on top of other equipment.

Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -).

To operate other devices, such as changing channels when using Cable or Satellite boxes or operating non-Panasonic Blu- ray players, use the remote supplied with the device.

During “First time setup”, you indicated in step - that you are using Cable or Satellite box and in step - b that the box is connected to one of the TV’s AV inputs. In this case, the Antenna/Cable input is deactivated to prevent unintentional switching into unused tuner. To re-activate, press MENU, select SETUP and repeat “First time setup”.

Depending on certain modes or the selected input, some options are not available. For example, Zoom adjustments are only available when the FORMAT is changed to zoom mode.

Frequently Asked Questions (FAQ) Support Information

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Contents 49.9/55,1 inches measured diagonally English Español49,9/55.1 pulgadas medidas diagonalmente VieraDo not display a still picture for a long time Set upUSB device SD memory card Camcorder Personal computerContents Important Safety Instructions Safety PrecautionsWall-hanging bracket Angled Plasma TV may fall or tip overHandling the power supply cord AC Power Supply CordWhen Moving the Plasma TV To prevent fire or electric shockAbout lithium battery About Prohibition of DisassemblyAbout 3D Eyewear About Use of 3D EyewearContact Source Responsible Party Panasonic Corporation of North AmericaViera Consumerproducts@panasonic.comAccessories Accessories3D Eyewear Communication CameraAssembly screws Getting started Accessories/Optional AccessoriesAttach pole cover with assembly screw C only for Attaching the pedestal to TVLocation Installing the remote’s batteriesDo not disassemble or modify the pedestal Connections AccessoriesConnections Connection PanelsVideo adapter white AV cable connectionAV Equipment Blu-ray Disc player AV Equipment Blu-ray Disc player DVD Recorder VCRPC / Computer connection VGA Audio connectionCable Binding Instructions Optical adapter Optical cableRemote control TV controls/indicatorsSwitches TV On or Off Standby Displays 3D settings. p Identifying ControlsTurn the TV On with the Power button First Time SetupConfigure your viewing mode Identifying ControlsSelect signal type Cable/Antenna ANT/Cable setupLabel the inputs for easy identification Label inputs Select scan typeAdjust the Clock Set clock Configure Network settingsSetup Started First TimeAbout wireless LAN Complete First time setupWireless network First time setup WPS Wi-Fi Protected SetupWatching TV Turn power onSelect a channel number Display the SUB Menu Change aspect ratio and Zoom the pictureCall up a favorite channel Entering characters Password setting/enteringOperate USB keyboard Watching TVSelect the item Set each item Using Viera ToolsPress Game to switch to the game screen Display the Input select menu Select the input modeExternal devices Select Enter Input labelWearing the 3D Eyewear Viewing 3D images on TVView After UseChange the view 3D⇔2D 3D settings Adjust 3D images3D images on TV Basic features for Media player Using Media playerMedia information Display Media player Select Drive Insert a Media SD card or USB flash memorySelect the data Photos/Videos/Music View or PlaySoundtrack settings Slideshow settingsSlideshow Photos viewPhoto options SortVideo options Repeat playback Select Video options in Setup SUB MenuVideos view Media Compatible formatOther settings in Media player UsingMusic options Media playerVersion Viera LinkTM Hdavi ControlTMHdmi cable Equipment onlyViera Link Connections with Viera Link function Viera LinkTM Hdavi ControlTMSelect On Default is OnNext Select Power on link Automatic Input SwitchingPower off link Energy saving modeDisplay the Viera Link menu Select the item Viera Link menu and Available featuresSelect Press to go back to the previous ScreenSetSpeaker control Viera Link control only with the TV’s remote controlBack to TV Using Dlna feature Home network p Using Network servicesUsing Network camera p Available Network service and featuresSelect wired or wireless connection Contact your Broadband service providerConnecting to the Internet Using Network servicesSelect the settings and set Display the menu Select Network settingsWireless network Confirm Current settings and status Connection testIP address/DNS settings Wireless network Wireless network settingProxy setting Edit the name of this TV Select Software updateSelect Viera network name Edit the name and press OKOther settings ServicesViera Connect Enjoy Internet Service Display the Home screenDisplay Viera Tools Select the Dlna Select contentsSelect server View/PlayDefault camera setting p Viera Link control only with the TV’s remote control pNetwork Camera Display Viera Link menuDisplay the menu Select Setup Editing and Setting ChannelsSelect ANT/Cable setup ANT/Cable setup and operationSignal meter Check signal strength Setting ChannelsManual program Set manually Select the item and adjust How to Use Menu FunctionsDisplay the menu Select the menuHow to Use Menu Functions Adjustments Settings ItemsAdjustments PC adjustments Hdmi settingsAudio settings Adjust Audio quality Channel Mode Settings Items Item Description Mode OffProgram Mode Mode On/OffSetup Other function settings Ratings List for parental control Age-based Possible Content Description GroupSelections Technical Information Support Information Technical InformationAspect Ratio Format SizeSD Card/USB flash memory warning messages Data format information2D→3D Simulated 3D Mm32 24 mmHdmi connection Viera LinkTM Hdavi ControlTMDigital Audio OUT terminal Closed Caption CCSignal Names for D-sub 15P Connector Pin No Input signal that can be displayedSide bars PC Input TerminalsFirst, unplug the Power cord plug from the wall outlet Care and CleaningDisplay panel CabinetQuestions Answers Why do some small spots on the screen remain bright or dark?Other Frequently Asked Questions FAQ Support InformationQuestions Content, why are there two Can I use any USB WiFi adapter toHow do I get Viera Connect to work on my TV? How do I check for the latestSpecifications Access Mode Power supplyDimension WxHxD AntennaIndex SpecificationsIndex Support InformationOn-Site or Carry-in Service Limited Warranty CoverageLimited Warranty Limits And Exclusions One Panasonic Way Secaucus, New JerseyAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoFor hearing or speech impaired TTY users, TTY Panasonic Product Limited Warranty Limited Warranty for CanadaFront View Top ViewBack View Side View Side PanelBack View Side view with Pedestal option Top View Rear Panel Front View Side View Side PanelAttached Support Information Limited Warranty for CanadaAnotación del cliente Customer’s RecordAmbler Drive
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