Panasonic TC-P46G15, TC-P50G15 quick start Screen Sound TV set Problem, Actions

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Screen

Sound

TV set

Problem

“Press any button to return” moves on the screen

Some spots remain bright or dark

Chaotic image, noisy

No image can be displayed

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound is unusual

Unknown sound heard 1- Sounds from TV

cabinet

2- Whirring sound

3- Tick/Click sound

4- Buzzing sound

Parts of the TV set become hot.

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

“Image retention” (p. 7)

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products

(car or motorcycle ignition systems, fluorescent lamp, etc.)

Check Picture menu (p. 34)

Check the cable connections. (p. 11-14)

Check that the correct input has been selected. (p. 26)

Check the channel settings. (p. 50)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 34) and volume.

Check the AV cable connections. (p. 11-14)

Check that the correct input has been selected. (p. 26)

Change settings of Closed caption (CC). (p. 57)

Are the speakers’ cables connected correctly? (p. 55)

Is “Sound Mute” active? (p. 15)

Is the volume set to the minimum?

Is “TV speakers” set to “Off”? (p. 34)

Change “SAP” settings. (p. 19)

Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings. (p. 34)

Set “SAP” setting to “Stereo” or “Mono.”

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM.” If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- The TV may have a cooling fan that makes a soft whir. This is not a sign of faulty operation or a malfunction.

3- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

4- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Even when the temperature of parts of the front, top and

rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

Frequently Asked Questions FAQs, etc.

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Contents Viera For assistance U.S.A./Puerto Rico, please callViera Cast is a trademark Sdhc Logo is a trademark Turn your own living room into a movie theaterContents Consumerproducts@panasonic.com Safety PrecautionsImportant Safety Instructions VieraIf Problems Occur During Use Handling the power supply cordSet up AC Power Supply CordTransport only in upright position This Plasma TV radiates infrared raysThis may cause damage resulting in injury Typical still images Do not display a still picture for a long timeAccessories Accessories/Optional AccessoryAccessories Optional AccessoryDo not use any other TV and displays Attaching the pedestal to TVBottom view Do not disassemble or modify the pedestalAC cord connection To attach To removeRed blue green Green Back of the TV Connecting Antenna To watch TVBasic Connection VHF/UHF AntennaConnecting DVD recorder VCR To record/playback Satellite Receiver Connecting TV and AV equipmentSatellite SeeVCR AV cable connectionsVCR AV EquipmentQuickGuideStart BasicIdentifying TV controls/indicatorsRemote control Identifying ControlsBe sure to select Home Use First Time SetupTurn the TV On with the Power button Auto channel setupStart scanning the channels Network settingViera Cast setting Select Auto programSet the Input labels Adjust the clockManual setting Auto settingClosed caption Display Turn power onWatching TV Select a channel numberChange aspect ratio Call up Favorite FeatureInformation RecallUsing Viera Tools Display Viera Tools Select the itemSelect next Select the movie to be listed Set SD card setting and select Play SD card nowViewing from an SD Card Insert the SD cardChange SettingsSD Card MovieTo display/hide Navigation area Photo viewerPress to exit from Menu screen Press to return to the previous screenPhoto SortInput Select Display the Input select menu Select the input modeTo return to TV Press Game to switch to the game screen Watching Videos and DVDsSelect On Display menu Select SetupSelect Viera Link settings Select Viera LinkOperate Viera Cast Other settingsTo adjust picture and audio Display the Home screen Select the item and press OKInternet connections Contact your Broadband service providerSelect wired or wireless connection Connecting to the InternetSelect Network Camera in Viera Link Network CameraStart up Network camera Basic operation for Network cameraExample of Network Camera connection SettingNetwork CameraSelect PC Corresponding signalsDisplaying PC Screen on TV Display the Input select menuAudio menu p PC menu setting change as desiredMenu Adjustments/Configurations options AdjustmentsSelect the menu How to Use Menu FunctionsAdjust or select Display menuAV mode, the Audio menu and Setup menu give fewer options Adjustments/Configurations alternativesSub Menu list Display Sub MenuPress to exit from Menu screenSlideshow/Thumbnail/Movie/Set later/Off All/Favorite/Digital only/Analog onlyComponent 1/Component 2/HDMI 1/HDMI 2/HDMI 3/Video 1/Video No/Yes with reminder/Yes no reminderHdmi cable Viera LinkTM Hdavi ControlTMViera LinkTM Connections Setting of this unit after connectionFor Hdavi Control 3 or later Select settingsAuto power save for SetFor Recorder Transmittable data Recorder Home theater PlayerSpeaker control Viera Link control only with the TV’s remote controlDisplay Viera Link menu Select the item SelectSelect Record now Available TV’s remote control buttonsSelect Speaker output Select Home theater or TV Select Viera Link controlNetwork Setting Select Network settingSelect the item and adjust Follow directions of the screen When IP automatic acquisition in Dhcp can be usedSelect Connection test and press OK Each IP address is acquired automaticallyEntering characters Viera Casttm SettingSelect Viera Cast setting Connection test Proxy settingProxy port Display menu Select Lock Input your 4-digit passwordSelect the Lock mode LockChange password Channel lockGame lock Program lock Viera Cast lock Set manually Editing and Setting ChannelsSelect ANT/Cable setup Check signal strengthSelect the item to be edited Select a scanning mode pTo cancel the Edit Select EditClosed Caption Display menu Select Closed captionDisplay Closed caption Stop output of the audio Input Labels/Audio outDevices Display labels of connectedSet the timer Using TimerDisplay menu Select Timer Select the timer to setRecommended AV Connections CamcorderDVD Player Selections Age-based Possible Content Description GroupRatings List for Lock ProgrammingTechnical Information Closed caption CCAspect Ratio Format SD card slot is empty No photos/ No movies Cannot read file Data format for SD Card browsingMessage SD Card warning messages MeaningDigital Audio OUT terminals Picture modeViera LinkTM Hdavi ControlTM Hdmi connectionScrolling bar Input signal that can be displayedSize Side barsCabinet Care and CleaningPC Input Terminals Connection Display panelThis is not a malfunction Intermittent soundActions Screen Sound TV set ProblemSpecifications One Panasonic Way Secaucus, New Jersey Limited Warranty CoverageOn-Site or Carry-in Service Limited Warranty Limits And ExclusionsAccessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoPanasonic Product Limited Warranty Limited Warranty for CanadaPage Customer’s Record Anotación del clienteAmbler Drive

TC-P46G15, TC-P50G15 specifications

The Panasonic TC-P50G15 and TC-P46G15 are part of the Viera flat-panel plasma television lineup, representing an appealing combination of technology and design targeted at home theater enthusiasts. Both models stand out for their impressive image quality, advanced features, and user-friendly characteristics, making them a popular choice among consumers.

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