Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company, | Panasonic Sales Company, Division of |
Division of Matsushita Electric Corporation | Matsushita Electric of Puerto Rico, Inc., |
of America | Ave. 65 de Infantería, Km. 9.5 |
One Panasonic Way Secaucus, New Jersey | San Gabriel Industrial Park, Carolina, Puerto |
07094 | Rico 00985 |
Panasonic DVD Player Limited Warranty
Customer Services Directory
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and Customer Service inquiries please visit Web Site: http://www.panasonic.com
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
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| DVD Player | One (1) Year | Ninety (90) Days |
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| Rechargeable |
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| Batteries | Ten (10) Days | Not Applicable |
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| defective item) |
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| During the “Labor” Limited Warranty period there will be | ||
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| no charge for labor. During the “Parts” warranty period, | ||
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| there will be no charge for parts. You must | ||
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| product during the warranty period. If | ||
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| batteries are included, they are not warranted. This | ||
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| Limited Warranty only applies to products purchased | ||
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| and serviced in the United States or Puerto Rico. This | ||
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| Limited Warranty is extended only to the original | ||
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| purchaser and only covers product purchased as new. A | ||
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| purchase receipt or other proof of original purchase date | ||
Reference |
| is required for Limited Warranty service. | ||
| Customer Servicenter |
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For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Sales
Company
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
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IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or
AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
You can purchase parts, accessories, locate your nearest servicenter and more by visiting our Web Site
or
http://www.panasonic.com/consumer_electronics/support/customerfeedback.asp Contact:
For hearing or speech impaired TTY users, TTY:
Accessory Purchases
(Accepts Visa, MasterCard, Discover Card, American Express, and Personal Check)
For hearing or speech impaired TTY users, TTY:
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter: Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787)
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
http://www.panasonic.com
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. (“PSC”)
Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
www.panasonic.ca
C2003 Matsushita Electric Industrial Co., Ltd. Printed in Japan
Reference
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