Panasonic DMP-BD55, DMP-BD35 Card, Other difficulties with playback, Can’t connect to the network

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Troubleshooting guide

Card

Page

The capacity of the SD card decreased.

MPEG-2 motion pictures and music on an SD card cannot be played.

The contents of the card cannot be read.

When a BD-Video that supports the virtual package is used, and an SD card is in the slot, data may be written to the SD card. Erase the data by using “BD-Video Data Erase”, format the card or use a new card.

Data that can be played from an SD card are AVCHD and JPEG data.

The card is not compatible or the contents on the card may be damaged.

Turn off and then turn on the unit again.

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Network

I can’t connect to the network.

Are you subscribed to high speed internet connection? Check that the LAN cable is properly connected.

Have you plugged a telephone cord into the LAN terminal on this unit? Connect with a straight LAN cable.

Confirm the power for the modem or broadband router is turned on.

Confirm the network settings. Follow any instructions you may have received from your ISP (Internet Service Provider) and make changes to the settings.

Are the broadband router settings correct? Read the operating instructions for the broadband router.

Is the broadband router and/or modem connected correctly ? Check the operating instructions for each device and connect accordingly.

Check the “Network” and “BD-Live Internet Access” settings.

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Other difficulties with playback

Audio and video momentarily pause.

Picture-in-picture is not played with BD-Video.

The virtual package is not played with BD-Video.

Alternative soundtrack and subtitles cannot be selected.

No subtitles.

The subtitles overlap closed captions recorded on discs.

The resume play function does not work.

This occurs between playlist chapters or scenes ([AVCHD]).

When playing a title recorded on both layers, the unit automatically switches between layers and plays the title in the same way as a normal program. However, video and audio may momentarily cut out when the unit is switching layers.

Confirm whether the disc supports picture-in-picture.

Confirm whether the disc supports the virtual package.

The inserted SD card does not have sufficient available capacity.

The SD card is write-protected.

Sub contents copied to an SD card are provided by the disc producer as a part of the BD-Video content. Even if you record images and audio onto an SD card, it cannot be played as a virtual package.

The languages are not recorded on the disc.

You may not be able to use the on-screen menu to change the soundtrack and subtitles on some discs. Use the disc’s menus to make changes.

Subtitles are not recorded on the disc.

Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.

When progressive output is on, closed captions cannot be displayed.

Turn off the subtitles or turn off the closed caption setting on the TV.

Memorized positions are canceled when

pressing [] several times.

opening the disc tray.

The resume play function may not work depending on the disc.

[BD-V]: On BD-Video discs including BD-J, the resume play function does not work.

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RQT9243 or RQT9350

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Contents Region management information ALLIf you have any questions contact FCC Note Following Applies only in the U.S.AMaintenance Unit and media careDisc and card handling To dispose or transfer this unitTable of contents Accessory information Using the remote controlCommercially sold discs Disc and card informationUser recorded media SD cards Discs that cannot be played in this unitStructure of folders that can be played in this unit Structure of MP3 folders in CD-R/CD-RWAudio and video information About audio from audio output terminalsEnjoying High Bit rate Audio of BD-Video BD-V Hdmi AV OUT/DIGITAL Audio OUT Coaxial BD55/OpticalNecessary settings Regarding 24p output BD-VTo return to the previous screen To exit the screenConnections About terminalConnecting to a television Connecting to your TV, via Hdmi AV OUTConnecting to your TV, via Component Video OUT Connecting to your TV, via Video OUTInstallation using the Hdmi connection Connections using a surround sound receiver/amplifierHdmi OUT AC power connection With Coaxial Coaxial cableFirmware updates Broadband network connectionAutomatically check the firmware Manually updating the firmwareRemote control and unit reference guide Power button Power Í/ISetting Easy SettingPress Í BD Power For televisionsNetwork settings Testing the connectionSetting the IP address Setting the DNS-IPSetting the connection speed Setting the proxy serverOrder to restore the default settings Press 3, 4, 2, 1 to select a Character and press OKBasic play Playing video contents Press Functions Showing Functions menuPress 3, 4 to select the item and press OK Enjoying the advanced functions on BD-Video discs BD-V Press PIPPress Secondary Audio Virtual packageChapter playback DVD-VR Playing still pictures JpegInsert a disc Press 2, 1 to select the chapter and press OKUseful functions during still picture play Regarding DivX VOD content Playing DivX videos DivX BD55Press 3, 4 to select the title Press OK Playing a title in another folderTo switch from other menus to MP3 menu Playing music CD MP3Displaying subtitles text Press 3, 4 to select the track Press OKWhat is Viera Link Hdavi Control? Linked operations with the TV Viera LinkTM Hdavi ControlTMPreparation ≥This unit supports Hdavi Control 3 functionEasy control only with Viera remote control Press the button for Viera Link on the remote controlWhen not using Hdavi Control Select the playerOn-screen menu operations Changing settings with the on-screen menuWhat you can change with the on-screen menu Video PlayAudio Changing the unit’s settings Setup menu operationsSummary of settings Press 3, 4, 2, 1 to select the option and press OKAudio VideoTo select these options, perform steps 1-4 Display TV / Device ConnectionTo change the code on the remote control Code and press OKPress 3, 4 to select the code 1, 2, or 3 NetworkChanging the speaker setting to suit your speakers BD55 Delay time msSpeaker presence and size L C R SW LS RS LB RB Channel balance dB0.0Subtitles text file of DivX BD55 About MP3/JPEG/DivX filesJpeg Messages On the televisionConnection or router Normal This IP address is alreadyOn the unit’s display Troubleshooting guide To reset this unitFollowing do not indicate a problem with this unit OperationSound TV screen and video11-13 12, 13 Other difficulties with playback CardCan’t connect to the network Specifications Limited Warranty only for U.S.A Centralized Factory ServicenterLimited Warranty only for Canada Warranty ServiceIf YOU Ship the Product to a Servicentre Panasonic Canada IncProduct Service LicensesProduct information User memoConexiones básicas Reproducción básicaGlossary AvchdBD-J DTS-HDP4HD Pixel Precision Progressive Processing for HD Pan&Scan/LetterboxPCM Pulse Code Modulation Progressive/InterlaceIf you see this symbol Index