Troubleshooting
Before requesting service for this LCD TV, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.
Symptom |
| Cause and remedy | Page |
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Power supply does not | • Is power supply plug unplugged from the outlet? | – | |
go on | • | If power will not go on with the remote control, is the power supply of the TV "Off"? | 13 |
Remote control cannot | • Is battery exhausted, or is battery polarity wrong? | 7 | |
be operated | • Is the remote control receiver illuminated with strong light from a fluorescent lamp etc.? | – | |
| • | Are you using the | – |
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| (The unit will not operate with another remote control.) |
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Image shakes, or image | • Is there deterioration, breakage or disconnection of the antenna or antenna wire? | – | |
is unclear | • | Is the antenna wire connected correctly? | 8, 9 |
There are spots on the | • Is the system affected (by radio wave interference or induced electromagnetic |
| |
picture, or the screen |
| waves) by external sources (automobiles or trains, |
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shakes |
| motors, magnetized steel frame, or iron rain shutters, etc.)? | – |
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| ➠Turn off the power supply, and try changing the equipment setup location. If |
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| that has no effect, separate |
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The image appears | • Is the antenna direction shifted? | – | |
doubled or tripled | • | Are reflected electromagnetic waves being received from mountains or buildings? |
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A color pattern appears, | • | Is the equipment being affected by another TV (electromagnetic interference)? | – |
or colors disappear |
| ➠Changing the TV setup location may lead to improvement. |
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The channel number | • | Has the RECALL button been pressed? |
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disappears from the |
| ➠Press the "RECALL button" again. | 15 |
screen |
| If the system is switched to external input and there is no external | |
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| signal video, the number will disappear. |
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When the image is not stable, | • This occurs when the signal driving the liquid crystal is lost, and is not | – | |
the screen turns completely |
| a malfunction. | |
white for a moment |
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The screen goes dark | • The screen is darkened for a moment to conceal noise generated when | – | |
momentarily when the |
| changing channels. | |
channel is changed. |
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The TV makes a hissing | • If the screen and audio are not abnormal, this sound is caused by | – | |
noise occasionally |
| slight expansion and contraction of the cabinet due to changes in room | |
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| temperature. It has no effect on performance. |
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The screen display | • When input is switched to "video input", this may occur if there is no | 10, 11 | |
shakes with video input |
| signal at the video/audio input terminal. |
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A black band appears | • This is due to noise generated when changing channels. | – | |
momentarily when selecting |
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channels with video |
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Both edges of the screen, | • They may appear bent due to the received channel or some DVD | – | |
or columns or window |
| software. This is not a malfunction. | |
frames, appear bent |
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The image from the | •Are plugs securely inserted into each terminal? | 10,11 | |
connected equipment |
| ➠Securely insert plugs all the way. | |
does not appear |
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The main unit is hot to | • The main unit radiates heat, so some parts of the console reach a high |
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the touch | • | temperature. This is not a problem for performance or quality. |
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| Set up at a location with good ventilation. | – | |
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| Do not cover the ventilation holes of the console with a tablecloth, etc., |
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| and do not place on top of other equipment (like a video deck). |
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