Limited Warranty
Panasonic Consumer Electronics Company, | Panasonic Puerto Rico, Inc. |
Division of Panasonic Corporation of North America | Ave. 65 de Infantería, Km. 9.5 |
One Panasonic Way Secaucus, New Jersey 07094 | San Gabriel Industrial Park, Carolina, Puerto Rico 00985 |
Panasonic Portable Audio Products Limited Warranty
RQT9198
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Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name | Parts | Labor | |
All Portable Audio Products | One (1) Year | One (1) Year | |
except item listed below | |||
|
| ||
Rechargeable batteries (in | Ten (10) | Not | |
exchange for defective item) | Days | applicable |
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Service and Technology Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE. AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.