Kenwood REMOTE PORTAL AXCESS manual How Do I Solve a Problem with the Remote?

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Troubleshooting

Axcess Doesn’t Respond When I Press a Button on the Remote or Front Panel

Reset Axcess. For more information, see “How Do I Reset Axcess?” on page ii.

My Music Repeats or Plays Out of Order

Select a different music play order. For more information about how to change the music order, see “Controlling Music Play Order” on page 11.

I Can’t Control Internet Radio

Verify how you connected Entré and Axcess to the Internet. Axcess must be connected via an HPNA/Ethernet bridge in order for you to listen to Internet Radio on Axcess. For more information, see “How Do I Connect Axcess to Entré and the Internet?” on page 2 of How to Connect and Set Up Your Axcess Remote Portal.

Axcess Doesn’t Work

If you have just powered up Axcess and the following screen appears:

Do not press any buttons or interrupt power to Axcess until the configuration process finishes.

If you did press any buttons or interrupt power, Axcess is unusable because it has no valid Read-Only Memory (ROM). Return your unit to an authorized service outlet for repair.

How Do I Solve a Problem with the Remote?

The Remote Is Not Responding

•Replace the batteries with fresh ones and be sure they're loaded cor- rectly. For more information, see “How Do I Set Up My Remote?” on page 4 of How to Connect and Set Up My Axcess Remote Portal.

How Do I Solve a Problem with Entré?

•For Entré troubleshooting information, see “Chapter 5: Troubleshooting” in How to Use and Enjoy Your Entré.

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How to Use and Enjoy Your Axcess Remote Portal

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Contents Page How to Use and Enjoy Your New Kenwood Axcess Remote Portal How Do I Reset Axcess?Table of Contents Troubleshooting IndexGetting to Know Your Axcess What’s On the Front Panel of My Axcess? What’s On the Axcess Remote? State Meaning Action Power Off Power OnHow Do I Turn On Axcess? InitializingRepeat steps How to Use and Enjoy Your Axcess Remote Portal How Do I Switch Modes? Press this buttonHow Do I Control Music Play? How Do I Navigate Axcess?Press this button To Press this button To Enjoying Your Music Collection How Do I Browse and Play My Music Collection?Playing Music Browsing Groups, Channels and TracksHow to Use and Enjoy Your Axcess Remote Portal This play order Does this Normal Controlling Music Play OrderShuffle Title How to Use and Enjoy Your Axcess Remote Portal How Do I Connect to Internet Radio? Enjoying Internet RadioHow Do I Browse and Listen to Internet Radio? Browsing Groups and Channels How Do I Purchase the Music I Hear on Internet Radio? Enjoying Internet Radio How Do I Adjust the Volume? Controlling Audio SettingsHow Do I Adjust the Speaker Balance? How Do I Adjust the Bass Setting? How Do I Adjust the Treble Setting?Page Controlling Audio Settings Verify the exact conditions when the problem occurs TroubleshootingGo over all device connections slowly and methodically How Do I Solve Sound Problems? Volume Suddenly DecreasesHow Do I Contact Kenwood? There’s No SoundCan’t Hear Anything from My TV or Other Connected Device How Do I Solve a Problem with Axcess?Display on Axcess reads Server Not Found How Do I Solve a Problem with the Remote? How Do I Solve a Problem with Entré?Index AxcessIndex Specifications Stereo Power OutputKenwood
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