Troubleshooting, Problem Possible remedies

Troubleshooting

For the sake of time and cost, it is strongly recommended that you check out the problem by yourself according to the instructions listed hereunder before contacting the after-sales service for technical assistance.

	Problem	Possible remedies

	No picture,	Turn on the power supply;
	No picture,	Properly plug the TV set to the power socket;
	no sound	Check to see if the power cable of other appliance is
		plugged in the TV set. Make sure that the power cable
		of the TV set is properly connected.
	Good picture,	Depress the volume button;
	no sound	Check out the audio frequency input signals.

	Failure of remote	Check to see if the remote controller display
	Failure of remote	receiving window are blocked by other objects and
	controller	receiving window are blocked by other objects and
	controller	if batteries are properly loaded.
		if batteries are properly loaded.
	No color, weak	Designate the item of color from the Picture menu
	color or poor picture	and depress the volume button;
		Keep the display and VCR separate a reasonable space;
		Activate some functions to store picture brightness;
		Make sure that the display and signal source are
		available and turned on.
	Excessive brightness	Adjust brightness or contrast.
	or darkness	Adjust brightness or contrast.
	or darkness
	Picture too big or small	Adjust the setup of sizes.
	One speaker failure	Balance the sound in the menu.
	Slight sound from display	It is a normal phenomenon.

Note: Do not leave the television with static picture in an extended period as it may result in residual image on your television screen.

Note: Production of the screen requires high and precision technologies. However, there might be some dark or bright (red, blue or green) spots, or some anomalistic stripes or spots. This is not defect. If the TV set is used in an area 2,400 meters above the sea level where the air pressure is below 750hpa, the picture on the screen may be affected and a muffled sound might be produced. These phenomena might happen in the area 1,500 meters above the sea level. This is resulted from difference between air pressures inside and outside the display. This is not a defect covered by the limited warranty.