RCA 24V412T manual Troubleshooting

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Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

TV Problems

TV won’t turn on

Make sure the TV is plugged in.

Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control.

The Child Lock may be set. Go to page 28 for more information.

Buttons don’t work

The Child Lock may be set. Go to page 28 for more information.

TV turns off unexpectedly

Sleep timer might have been activated. Go to page 22 for instructions.

Off-Timer might have been activated. Go to page 20 for instructions.

Electronic protection circuit may have been activated because of a power surge. If this happens frequently, the voltage in your house may be abnormally high or low.

Blank screen

You may be on an inactive channel. Try another channel.

No sound, picture okay

Maybe the sound is muted. Try pressing the volume up button to restore sound.

If using S-Video remember to also connect the component’s left and right audio output jacks to the TV’s AUDIO jacks.

Can’t select certain channel

Channel may be blocked or not approved through Parental Controls.

If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

Noisy stereo reception

Models 24V412T, 24V511T Only: May be a weak station. Press MTS on the remote and choose Mono (instructions on page 32).

No picture, no sound but TV is on

Maybe the signal type is set wrong. Go to page 11 for more instructions.

You may have the wrong video input channel selected. Go to the INPUT button description on page 9.

Sound okay, picture poor

Check antenna connections. Make sure all of the cables are firmly connected to the jacks.

Try adjusting sharpness to improve weak signals. Go to page 16 for more instructions.

Black box appears on the screen

Closed caption might be on. Check CC in the Preferences menu. Go to page 21 for more instructions.

The Remote Control Doesn’t Work

Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.

Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote.

Problems with Parental Controls

The rating limits don’t work

You must activate the settings. Go to the MAIN MENU (press MENU on your remote), select Par. (Parental) Control in the Preferences menu. Enter your password and turn on Master Enable (Go to page 27 for instructions).

I don’t remember my password and I want to unlock the TV

If you forget your password you can reset it. Simultaneously press the VOL+ on the remote and the CH+ button on the front of the TV. The display will appear for you to enter your new password.

The Parental Controls won’t let me watch a program even though it’s not rated as violent.

Maybe the movie was given a NR (Not Rated) status. Check to see if BLOCK NO RATING is turned on in the Par. (Parental) Control menu. Go to page 27 for more instructions.

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Contents Television User’s Guide Important Stand and Base Safety Information Product RegistrationImportant Safety Instructions Table of Contents Basic Cable TV Connection Basic Antenna Connection UHF Antenna Not supplied VHF Antenna Not suppliedBasic TV to VCR Connection Front View Description of Buttons on the TVRemote Control Battery InstallationRemote Control Language Press CH+ or CH- to highlight PreferencesPress CH+ or CH- to highlight Setup TV/Cable TV CatvAuto Search Setting TV Channels Press CH+ or CH- repeatedly to highlight Auto SearchManual Channel Tuning ManualFavorite Channel Setting Press CH+ or CH- repeatedly to highlight Favorite ListAdding or Erasing Channels Picture Adjustments Preset Picture Mode Press Presets repeatedly to selectNormal Bright Theater Clock On-Timer Press CH+ or CH- to highlight TimePress CH+ or CH- repeatedly to highlight On Time Press VOL+ or VOL- to select Once, Daily, or OffOff-Timer Closed Caption Sleep Timer Sleep Off Sleep 120min Sleep 110min Sleep 10min Sleep 9minUnderstanding Parental Lock Changing Your Password Par. Parental ControlPress VOL+ on the remote Blocking Programming with Movie Ratings Press CH+ or CH- to highlight Content Blocking Programming with TV RatingsPress CH+ or CH- to select a rating, then press VOL+ Parental Lock Blocking Options Press CH+ or CH- to highlight Par. Parental ControlChild Lock Sound Mode Selection Press CH+ or CH- to highlight SoundSound Adjustments Balance Press VOL+ or VOL- to adjustSurround Stereo and Second Audio Program Press CH+/CH- and VOL+/VOL- to select Press CH+/CH- and VOL+/VOL- to select OFFCalendar Press Calendar to display the calendarTroubleshooting Care and Cleaning Limitation of Warranty How state law relates to this warrantyProduct registration If you purchased your television outside the United StatesThis page intentionally left blank FCC Information Tocom 1641305C