Panasonic DMR-EH67, DMR-EH57 operating instructions Troubleshooting guide

Page 71

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.

 

≥Operations do not work due to a poor-quality disc. (Try again using a

 

≥Poor reception due to atmospheric conditions.

Panasonic disc.)

 

 

≥Image disturbance during search.

 

≥The unit freezes due to one of its safety devices being activated.

 

≥Interruptions in reception due to periodic terrestrial broadcasting

(Press and hold [Í/I] on the main unit for 10 seconds.)

 

guide

breaks.

 

≥When the HDD has been automatically placed in the power save

 

 

≥A sound is heard when the HDD goes into power save mode, or

mode (➡ 9), or the unit is turned on or off, there may be an

 

 

operations are slow to respond in power save mode.

unexpected sound. This does not indicate a problem with this unit.

questions/Troubleshooting

 

 

 

 

Power

 

 

Page

 

 

 

 

 

 

 

No power.

≥Insert the AC mains lead securely into a known active household mains socket.

14

 

The unit does not turn on

 

 

 

 

pressing [Í DVD].

 

 

 

 

The unit switches to standby

≥One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

—

 

mode.

 

 

 

 

 

 

 

 

The power is turned off

≥If you connected this unit to a “HDAVI Control” compatible TV with an HDMI cable, this unit

17

 

automatically.

will be automatically set to standby mode when the TV is set to standby mode.

 

 

Displays

 

 

 

 

 

 

 

 

The display is dim.

≥Change “FL Display” in the Setup menu.

63

asked

“0:00” is flashing on the unit’s

≥Set the clock.

 

67

 

 

display.

 

 

 

 

 

 

 

 

The time recorded on the disc

≥Times shown may disagree with actual times.

—

Frequently

and the available time shown do

≥Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the

—

 

not add up.

last recorded title is deleted. It does not increase if other titles are deleted.

 

 

The displayed time of this unit is

≥Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no

—

 

different from the actual

increase in disc space.

 

 

 

recording time or MP3 recording

≥More disc space than the actual recording time is used after recording or editing the DVD-R,

—

 

time.

DVD-R DL, +R or +R DL 200 times or more.

 

 

 

≥While searching, the elapsed time may not display correctly.

—

 

Compared to the actual recorded

≥The displayed recording/play time is converted from the number of frames at 29.97 frames

—

 

time, the elapsed time displayed

(equal to 0.999 seconds) to one second. There will be a slight difference between the time

 

 

is less.

displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as

 

 

(Only when recording in NTSC)

approximately 59 minutes 56 seconds). This does not affect the recording.

 

 

 

 

 

 

“U88” is displayed and the disc

≥The unit is carrying out the recovery process. Do the following to eject the disc.

—

 

cannot be ejected.

1 Press [Í/I] on the main unit to switch the unit to standby.

 

 

 

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10

 

 

 

seconds. The unit is forcibly switched to standby.

 

 

 

2 While the unit is off, press and hold [∫] and [CH W] on the main unit at the same time for

 

 

 

about 5 seconds. Remove the disc.

 

 

TV screen and video

 

 

 

 

 

 

 

 

Television reception worsens

≥This can occur because the signals are being divided between the unit and other equipment.

—

 

after connecting the unit.

It can be solved by using a signal booster, available from audio-visual suppliers. If it is not

 

 

 

solved by using a signal booster, consult the dealer.

 

 

Status messages do not appear.

≥Select “Automatic” in “On-Screen Messages” in the Setup menu.

63

 

 

 

 

 

The grey background does not

≥Select “On” in “Grey Background” in the Setup menu.

63

 

appear.

 

 

 

 

Picture does not appear during

≥Timer recordings work regardless of whether the unit is on or off. To confirm the timer

—

 

timer recording.

recording is going to work properly, turn the unit on.

 

 

 

 

 

 

The 4:3 aspect ratio picture

≥Use the television to change the aspect. If your television does not have that function, set

39

 

expands left and right.

“Progressive” in the Picture menu to “Off”.

 

 

 

≥Check the settings for “TV Aspect” in the Setup menu.

63

 

Screen size is wrong.

≥If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu.

63

 

 

≥By setting “Aspect for Recording” to “Automatic”, there is a chance that the recording will be

61

 

 

made using the wrong aspect. Match the aspect settings to the broadcast when recording.

 

 

 

≥Set “Rec for High Speed Copy” to “On”, and set the “Aspect for Recording” to “4:3”.

61

 

 

It may be possible to adjust the display mode on the TV. Refer to your television’s operating

 

 

 

instructions.

 

 

 

 

 

(continued on the next page)

 

RQT8906

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Contents Example Model No. DMR-EH57RQT8906-L Before use If you see this symbolHow to replace the fuse For Saudi ArabiaTable of contents DVD-Video format HDD, disc and card informationHDD and discs you can use for recording and play DVD Video Recording format+R DL HDD, disc and card informationRecording modes and approximate recording times DVD-R DLHDD, disc and card information Play-only discs 12 cm/8 cmDiscs that cannot be played DVD-RAM Cards you can use on this unit EH67Suitable SD Cards Structure of folders displayed by this unit EH67Important notes for recording Important notes for recording/HDD Hard HDD Hard disk drive handling careDisk drive handling care Unit care Disc and card handlingUse Included accessoriesRemote control information BatteriesTurn the unit on Remote controlControl reference guide AustraliaandN.ZOpening the front panel Main unitUnit’s display Control reference guideRead AC Mains Lead on Before Connection Connecting a televisionWhen the unit is not to be used for a long time Make sure to use the pair of supplied RF coaxial cablesAC Mains Lead on Before Connection Connecting a television and VCRRead Connection Connecting an amplifier with a digital input TerminalConnecting a stereo amplifier Other connectionsEasy playback Power on linkPower off link Viera Link Hdavi Control TMEasy control only with Viera remote control Press 2, 1 to select the item you Want to change Press 3, 4 to change the settingPress OK when you have finished SettingsTelevision operation To enjoy progressive videoPress Function Menu Press OK Press 3, 4 to select Others Press 3, 4 to select Setup Press OKTest by turning on the television and changing channels Press 3, 4 to select To OthersPress ¥ REC to start recording Press REC Mode to selectRecording mode XP, SP, LP or EP Press W X CH to select the channelTo open the tray without disc finalisation Disc Insertion/EjectionRecording television programmes To finalise the discPress ¥ REC on the main unit to select the recording time Recording settings for High Speed CopyTo specify a time to stop recording- One Touch Recording Recording television programmesPlaying while you are recording Flexible RecordingPress F Rec Press 3, 4, 2, 1 to select Start and press OKPress the numbered buttons to enter the G-CODEnumber Timer recordingUsing G-CODEsystem to make timer recordings Press G-CodePress PROG/CHECK Manually programming timer recordingsTimer recording Press 2, 1 to select Stop Recording and press OK To cancel recording when recording has already begunTimer recording Press Drive Select to select the recording drive and pressAuto Renewal Recording Check, change or delete a programmeRelief Recording Playing recorded video contents/Playing play-only discs Quick View Operations during playPress Audio Manual SkipChanging audio during play Discs/Playing DivX discs, MP3 discs and still pictures Jpeg Contents/Playing play-onlyPlaying DivX discs, MP3 discs and still pictures Jpeg Regarding DivX discs, MP3 discs and still pictures JpegSelecting file type to play Playing DivX discsPress Direct Navigator Press 3, 4 to select the title and press OKPress 3, 4, 2, 1 to select a group and press OK Playing MP3 discsPress 3, 4 to select the track and press OK Playing DivX discs, MP3Press Drive Select to select the HDD, DVD or SD drive Playing still picturesPress 3, 4, 2, 1 to select the album and press OK Press 3, 4, 2, 1 to select the still picture and press OKSlide Interval Slide Show SettingUseful functions during still picture play Start Slide ShowDisc menu-Setting the disc content Using on-screen menus/Status messageUsing on-screen menus Common proceduresPress Status Status messagesEditing titles/chapters and playing chapters Editing titles/chaptersPress 3, 4, 2 Partial Delete Set up Protection §Cancel Protection § Title operationsPress Return Creating, editing and playing playlistsPress 2, 1 to select the source title and press Creating playlistsChapter Move Editing and playing playlists/chaptersPlaylist operations AddUseful functions during still picture Editing still pictures EH67To edit the album To edit still pictureAdd Pictures Cancel Protection § Press 2, 1 to select Yes and press OKAlbum and picture operation Press 2, 1 to select Delete and press OKPress Delete ¢ Delete NavigatorPress 3, 4, 2, 1 to select the title and press OK Deleting titles or pictures during playDelete Navigator/Copying titles or playlists Copying titles or playlistsApproximate copying times Max. speed To stop copying Speed and recording mode when copyingCopy Copying titles or playlistsCopying using the copying list- Advanced Copy Copy Navigator/Copying list icons and functions To return to the previous screenRecording and playing while copying To edit the copying listVIDEO§ HDD DVD-RAM Setting the unit to copy according to the set timeSet Copy Time Copying SD Video from an SD Card EH67To register individual still pictures Copying using the copying listCopying still pictures EH67 Register still pictures for copyPictures and press OK Copying all the still pictures on a card- Copy All PicturesPress 3, 4 to select Copy All Press 3, 4 to select To Others Press OKDV automatic recording DV Auto Rec Copying from a video cassette recorderStart play on the other equipment Press RECPress OK Setting the protectionCommon procedures HDD, disc and card managementDeleting all titles and playlists-Delete all titles Deleting all the contents of a disc or card-FormatPress 3, 4 to select Create Top Menu and press OK Selecting the background style-Top MenuEnabling discs to be played on other equipment-Finalise Creating Top Menu-Create Top MenuPress Set Entering textShow Enter Name screen Press 3, 4, 2, 1 to select a character and press OKLock Function Menu windowChild Lock Press 3, 4 to select an item and press OKTabs Menus Changing the unit’s settingsOPEN/CLOSE Exit FunctionTabs Menus Options Underlined items are the factory presets Summary of settingsChanging the unit’s settings Mpeg Changing the unit’s settingsSound DTSFL Display Hdmi Settings§On-Screen Messages Grey BackgroundCountry Clock Power SaveDefault Settings Quick StartUnit’s settings TuningPress 3, 4 to select Tuning and press Press 3, 4 to select Manual Tuning and press OKTV System Press 3, 4 to select Auto-Setup Restart and press OKTo change the setting all at once PAL!#NTSC Refer to the control reference on Auto-Setup RestartClock starts Clock SettingsPress OK when you have finished the settings On the television MessagesMessages On the unit’s displayCover Frequently asked questionsSet up Troubleshooting guide Troubleshooting guide Troubleshooting guide When copying, it takes a long Recording, timer recording and copying Cannot recordTimer recording does not stop Even when is pressedPlay is pressed PasswordYou want to cancel the ratings Play Play fails to start even whenTo reset the ratings level Copying, deleting and settingTo reset this unit To return all the settings other PresetRGB Troubleshooting guide/GlossaryGlossary Specifications Safety precautions Web Site http//panasonic.net RQT8906-L Index
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