Troubleshooting

If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.

• No picture,	• Deactivate the BLUE BACK function if it is turned on.
no sound	• Choose the appropriate sound system. Refer to
	“SOUND SYSTEM” on page 12.
• Snowy picture	• Check the aerial cable and its connection with the TV.

•Stripes appear on the • Interference occurs caused by other devices such as

picture	an amplifier, personal computer, or a hair drier. Move
	such devices away from your TV.

•Double-pictures • Interference occurs caused by signal reflecting from

(ghosting) occur	mountains or building. Try to adjust the aerial’s
	direction or use a better directionality antenna.

• Poor picture	• Choose the appropriate colour system. Refer to
	“COLOUR SYSTEM” on page 9.

•Adjust the COLOUR or BRIGHT setting. Refer to “PICTURE SETTING” on page 10.

•White and bright still • Inevitable phenomenon due to the nature of the

image look as if it	picture tube. This is not a malfunction.
were coloured

•Top of the image from • This is due to the condition of the video signal

software products or	whereby the image was not recorded properly. This
video tape is distorted	is not a malfunction.

• Poor sound	• Adjust the sound frequency properly. Refer to
	“EQUALIZER” on page 13.

•Stereo or bilingual • TV channel reception is poor. Change the stereo/

sound is unclear

bilingual mode to mono sound (see page 13).

•Cannot operate the • The batteries may be exhausted. Replace with new

remote control

batteries (see page 7).

•Ensure that you are operating the remote less than seven meters from the front of your TV.

•Cannot operate the • Press TV/VIDEO button to return to TV mode and try

menus

operating the menus.

•Cannot operate the • Deactivate the CHILD LOCK function if it is turned on

front control buttons

(see page 15).

•Colour patches appear • This may due to the magnetized device such as a

at the corner of the	speaker near to your TV. Keep the device apart from
screen	your TV. Alternately, you can also use the magnetic-
	shielded speaker.

•Image takes a short • Image required time to stabilize before display. This

period to be displayed

is not a malfunction.

•TV may emitted • This is due to a sudden change in temperature and it is

crackling sound	not a malfunction. If the crackling sound is too frequent,
	request your service technician for inspection.

•Feel a slight electric • This is due to the static electricity of the picture tube

shock when touching	and it will not harm the human body. This is not a
the TV screen	malfunction.

•After you connect the • Please check that the AUTO SIGNAL DETECT

signal to VIDEO-2 and	function is on or off.
playback VCR or DVD	• Press button (VCR or DVD Player) to turn the
Player, the Auto Detect	machine off and turn it on again; do not turn the
does not work.	machine off and on suddenly.

•Inspect the video cable connection on VIDEO-2 that they are connected properly.

•When you are watching • Inspect the video cable connection on VIDEO-2 that

another channel that is	they are connected properly.
not VIDEO-2, AUTO	• In a certain VCR or DVD Player, the function might
SIGNAL DETECT	operate by the discontinuity of the signal.
works while VCR or
DVD Player was on.

•While you are watching • In a certain VCR or DVD Player, the function might

TV on the other	operate by the discontinuity of the signal.
channels, AUTO SIGNAL
DETECT works when
you press 1,7,3,¡ or

8on the front panel of VCR or DVD Player.

•After TV was on, AUTO • Video signal from VCR or DVD Player cause the

SIGNAL DETECT	function runs properly to indicate that there are video
works.	signal on VIDEO-2 channel.