Troubleshooting
If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.
• No picture, no sound | • Deactivate the BLUE BACK function if it is turned on. |
| • Choose the appropriate sound system. Refer to |
| “SOUND SYSTEM” on page 12. |
• Snowy picture | • Check the aerial cable and its connection with the TV. |
• Stripes appear on the | • Interference occurs caused by other devices such as |
picture | an amplifier, personal computer, or a hair drier. Move |
| such devices away from your TV. |
• | • Interference occurs caused by signal reflecting |
(ghosting) occur | from mountains or building. Try to adjust the aerial’s |
| direction or use a better directionality antenna. |
• Poor picture | • Choose the appropriate colour system. Refer to |
| “COLOUR SYSTEM” on page 9. |
| • Adjust the COLOUR or BRIGHT setting. Refer to |
| “PICTURE SETTING” on page 10. |
• White and bright still | • Inevitable phenomenon due to the nature of the picture |
image look as if it | tube. This is not a malfunction. |
were coloured |
|
• Top of the image from | • This is due to the condition of the video signal whereby |
software products or | the image was not recorded properly. This is not a |
video tape is distorted | malfunction. |
• Poor sound | • Adjust the sound frequency properly. Refer to |
| “EQUALIZER” on page 13. |
• Stereo or bilingual | • TV channel reception is poor. Change the stereo/ |
sound is unclear | bilingual mode to mono sound (see page 13). |
• Cannot operate the | • The batteries may be exhausted. Replace with new |
remote control | batteries (see page 7). |
| • Ensure that you are operating the remote control at |
| less than seven meters from the front of your TV. |
• Cannot operate the | • Press TV/VIDEO button to return to TV mode and try |
menus | operating the menus. |
• Cannot operate the | • Deactivate the CHILD LOCK function if it is turned on |
front control buttons | (see page 15). |
• Colour patches appear | • This may due to the magnetized device such as a |
at the corner of the | speaker near to your TV. Keep the device apart from |
screen | your TV. Alternately, you can also use the magnetic- |
| shielded speaker. |
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|
• Picture is tilted | • This may due to the earth magnetism. Refer to |
| “PICTURE TILT” on page 11 to correct the tilt. |
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• Image takes a short | • Image required time to stabilize before display. This |
period to be displayed | is not a malfunction. |
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• TV may emit crackling | • This is due to a sudden change in temperature |
sound | and it is not a malfunction. If the crackling sound |
| is too frequent, request your service technician for |
| inspection. |
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• Feel a slight electric | • This is due to the static electricity of the picture tube |
shock when touching | and it will not harm the human body. This is not a |
the TV screen | malfunction. |
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• The Auto Signal | • Please check that the AUTO SIGNAL DETECT |
Detect function does | function is on or off. |
not work | • Turn the VCR or DVD player off, wait a while, then |
| turn it on again. |
| • Inspect the video cable connection on |
| they are connected properly. |
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|
• Suddenly, a channel | • Some VCRs and DVD players can trigger Auto Signal |
or input was | Detect even after you choose a different input. |
changed to | • Please turn off the AUTO SIGNAL DETECT |
inputs. | function. |
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• “PLEASE | • Please disconnect either |
DISCONNECT | cable from |
| |
appears on the |
|
screen. |
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