JVC HV-36P38SUE, HV-32P37SUE, HV-28P37SUE manual Troubleshooting, „ No picture or no sound

Page 96

Troubleshooting

If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconnected from the mains outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.

Important:

•This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are operating a function, read the page(s) for that function carefully, not this troubleshooting guide.

•If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.

„If you cannot turn on the TV

•Is the mains plug connected to the mains outlet?

•Is the power lamp lit? If not, press the main power button.

•Make sure you set the VCR/TV/DVD switch to the TV position. You cannot turn the TV on when the VCR/TV/DVD switch is set to the VCR or DVD position.

„If you cannot turn off the TV

•Make sure you set the VCR/TV/DVD switch to the TV position. You cannot turn the TV off when the VCR/TV/DVD switch is set to the VCR or DVD position.

„No picture or no sound

•Have you chosen a TV channel with very poor reception? If so, the BLUE BACK function will be activated: the entire screen becomes blue, and the sound is muted. If you still want to view the TV channel, follow the description “BLUE BACK” on page 32 to change the BLUE BACK function setting to OFF.

•If the SYSTEM setting for a TV channel is incorrect, it may prevent the sound from being issued. Follow the description “EDIT/MANUAL” on page 33 to use the MANUAL function to try to change the SYSTEM setting.

„Poor picture

•If noise (snow) totally blocks out the picture, there may be a problem with the aerial or aerial cable. Check the following to try to solve the problem:

–Have the TV and aerial been connected properly?

–Has the aerial cable been damaged?

–Is the aerial pointing in the right direction?

–Is the aerial itself faulty?

•If the TV or aerial suffers interference from other equipment, stripes or noise may appear in the picture. Move any equipment such as an amplifier, personal computer, or a hair drier, that can cause interference away from your TV. Or try moving the TV. If the aerial suffers interference from a radio tower or high- voltage wire, please contact your local dealer.

•If the TV suffers interference from signals reflecting from mountains or buildings, double-pictures (ghosting) will occur. Try to change the aerial’s direction or replace it with one with better directionality.

•Are your COLOUR SYSTEM settings correct? Follow the description “COLOUR SYSTEM” on page 28 to try to solve the trouble.

•Have the COLOUR and BRIGHT settings been adjusted properly? Follow the description “BRIGHT” and “COLOUR” on page 26 to try to adjust them properly.

•Videotaping teletext is not recommended because it may not record correctly.

•When a white and bright still image (such as a white dress) is displayed on the screen, the white part may look as if it is coloured. This is unavoidable due to the nature of the picture tube itself, and not due to a TV failure. When the picture disappears from the screen, the unnatural colours will also disappear.

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Contents HV-36P38SUE HV-32P37SUE Do not block the TV’s ventilation openings or holes S.T. demonstrationContents Setting up your TV Connecting the aerial and VCR„ If connecting a VCR, follow a → „ If not connecting a VCR, follow„ Rear Panel HV-32P37SUE/HV-28P37SUEConnecting and placing the woofer unit HV-36P38SUE only „ Placing the woofer unitConnecting the power cord to the AC outlet Putting the batteries into the Remote controlInitial settings Press the Main power button onPress the a button „ ACI function Press the a button to display the T-V Link menuIf you do not have a T-V Link compatible VCR connected If ACI START/ACI Skip appears in the Auto Program menuIf ACI Error is displayed in the Auto Program menu Link Functions„ Downloading the data to VCR Turn on the VCR Press the a buttonWhen Feature not Available is displayed „ Pre-set Download„ Direct Rec TV buttons and functions HV-36P38SUE HV-32P37SUE/HV-28P37SUETurn the Main power on Turn the TV on from standby modeAdjust the volume Choose a TV channelRemote control buttons and functions Standby modeTurn the TV on or off from Press the #Standby button to turnChoose a TV channel and watch images from external devices To return to a TV channelTo use the Programme number PR 0 AV Press the rqbuttons to adjust the volume Information functionTime display PR List„ Choose the Zoom mode Zoom functionUsing the Freeze function „ Adjusting the visible area of the picture3D Cinema Sound function Return to TV channel instantlyUsing the MULTI-PICTURE function To cancel the Freeze functionPress the Xbutton Pictures multiSet the VCR/TV/DVD Switch to the VCR or DVD position Operating a JVC brand VCR or DVD playerTo return the multi-picture to one screen VCRUsing the List Mode Press Bbutton to engage the List modeTeletext function Basic operationReveal SizeHold Sub-pageCancel Press H Cancel buttonUsing the TV’s menu Buttons used to operate the menusPress the Hbutton to display the menu bar Types of menu Picture menuPicture menu Features „ Digital VNR„ Super DigiPure „ Colour System „ Movie Theatre„ Colour DigiPure Press the 6buttons to choose a Zoom mode „ 43 Auto AspectChoose 43 Auto Aspect then press the abutton Sound menu Features menu Sleep TimerChild Lock „ To set the Child Lock functionTo reset the Child Lock function „ To view a locked TV channelPress the 6buttons to choose a TV channel Press the Number buttons to enter the ID numberAppearance Blue BackSET UP menu Auto ProgramEDIT/MANUAL Press the a button to complete the settings „ Basic operation„ Move Choose EDIT/MANUAL, then press the aor 3button„ Delete „ IDPress the yellow button to delete the TV channel Press the red button to start the ID function„ Insert „ ManualFrance Language Picture TiltDecoder EXT-2 EXT Setting „ S-IN S-VIDEO inputID List DubbingTo cancel the S-IN S-VIDEO input setting „ ID ListPreparation Press the 5or 6buttons to choose an EXT terminal„ Dubbing Press the 6buttons to choose a name. Then press the abuttonTo erase a name assigned to the EXT terminal Press the 5buttons to choose the arrow from the menuConnecting the external devices Before connecting anythingAdditional preparation Front of the TVAdditional preparation „ Connecting headphones „ Video/sound signal output from the EXT-2 terminal„ Connecting Speakers/Amplifier „ T-V Link compatible VCRCH/CC numbers ChannelCH/CC numbers Troubleshooting „ If you cannot turn on the TV„ If you cannot turn off the TV „ No picture/No sound„ Operation disabled „ Poor sound„ Other concerns Troubleshooting Specifications Design and specifications subject to change without noticeHV-32P37SUE HV-28P37SUE Victor Company of JAPAN, Limited HV-36P38SJE HV-32P37SJE HV-28P37SJE How to replace the fuse „ Warning„ If in doubt consult a competent electrician „ Guidelines for safe operationS.T. demonstration Troubleshooting Specifications Connecting the aerial and video cassette recorder VCR HV-36P38SJEAerialHV-32P37SJE/HV-28P37SJE Aerial HV-36P38SJE HV-32P37SJE/HV-28P37SJEConnecting and placing the woofer unit HV-36P38SJE only Connecting the power cord to the AC outlet Press the 5and 6buttons to choose the country where you are Helplineon1890-582500 „ Downloading the data to VCR Link functions HV-36P38SJE HV-32P37SJE/HV-28P37SJE Turn the main power on Press the #standby button to turn the TV on or off Press the bbutton, the 6buttons or the number buttons Adjust the volume Zoom function Press the a button to display Zoom mode indicator Using the MULTI-PICTURE function Operating a JVC brand VCR or DVD player Press Bbutton to go into the List mode Press and hold down the a Store button Press the 5buttons to choose a sub-page numberPress the G Index button Cancel Using the TV’s menu Picture menu Features „ Colour System „ 43 Auto Aspect Sound menu To cancel the Sleep Timer function Appearance This function deletes a TV channel you do not want to list Follow the description for Function you want to usePress the a button to give a channel name ID to a TV channel When the Country setting is United Kingdom Continue to step United KingdomPress the number buttons to enter the remaining CH number Ireland„ CH/CC Number Choose Picture TILT, then press the aor 3button EXT Setting „ ID List „ Dubbing Connecting external equipment HV-32P37SJE/HV-28P37SJE „ Video or sound signal output from the EXT-2 terminal „ No picture or no sound „ If the TV does not respond to the remote control „ Other issuesWe may change the design and specifications without notice United Kingdom IrelandHV-32P37SJE/HV-28P37SJE
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