Tekram Technology M205 manual Troubleshooting

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TROUBLESHOOTING

The following troubleshooting tips may help you if you experience problems. Contact your dealer for more advanced troubleshooting information.

Basic Troubleshooting Tips

Check that the card is seated properly in its expansion slot. If the problem still exists, try a different PCI expansion slot.

Ensure the monitor cable is securely fastened to the card.

Make sure that the monitor and computer are plugged in and receiving power.

Disable any built-in graphics capabilities on your mainboard. For more information, see your computer documentation.

Make sure that you selected the appropriate monitor when you install your VGA enhanced driver.

Because a typical computer system consists of many different parts, difficulties may arise from a combination of items. Check the following list and find a symptom that's similar, then try the suggested solution.

Video is unstable

Check that you're using the correct broadcast standard format (NTSC, PAL, or SECAM).

Check the quality of your incoming TV signal on another receiver; bad reception may be the cause.

Video is in black and white only

Check the connectors setting to make sure you've selected the correct input (CATV, Composite, or S-Video) for your video source device.

No video or audio

Check that the audio and video connectors are securely plugged into the correct jacks.

Check that the Tekram Video Player card is securely seated in its slot.

Check that the VGA enhanced driver is installed.

Check the audio cables to make sure all connectors are securely plugged into the correct jacks.

Ensure that another Windows audio program is not muting the sound.

Check the mixer line input selling in the audio software provided with your sound card.

M205 PRO User’s Manual

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Contents USER’S Guide N FCC Notice N Contents Remote Control Live Video Display Key FeaturesIntroduction Television on your PCClosed captioning Ntsc only Minimum System RequirementsComponents in the Package Hardware InstallationInstalling the Capture Card Hardware InstallationConnectors and Jumpers on the M205 PRO Card Connecting the IR Sensor Hardware Installation Connecting to a Sound Card Connecting to Speakers or HeadphonesInstalling the Windows 95 Device Drivers Software InstallationInstalling the Windows 98 Device Drivers Autorun Screen Installing the VideoCapture utility Application Window VideoCapture UtilityCapture Motion Captures Control PanelVideo Display Setting the Video Display Size and Format Selecting Overlay / Preview ModeCreating New Palette Selecting View/Capture ModeDisplaying Close Captioned Text Video Capture Changing the Settings for Video CaptureSelecting the Audio Format Allocating Memory Space Selecting the Video CompressorSpecifying the File Name for Motion Video Capture Capturing a Still Image Capturing Motion VideoCopying to the Clipboard Auto Scanning for TV Channels TV TunerShow / Hide Control Panel Selecting Antenna / Cable InputViewing in a Window/Full Screen Fine Tuning a ChannelAdjusting the Volume Selecting a ChannelChannel Browsing Using the Remote Control Remote ControlTroubleshooting N Appendix DirectX 6.0 Installation for Microsoft Windows