Polycom RMX 4000 quick start Modifying the Default IP Service, Conference Control Using Dtmf Codes

RMX™ 4000

Modifying the Default IP Service

This section describes the definition of H.323 Network Service. For detailed description of H.323, SIP and ISDN Network Service definitions, see the RMX Getting Started Guide,

“First Time Installation and Configuration”.

On the RMX 4000, IPv4 is the default protocol for setting the Network Service in the Fast Configuration Wizard.

In the Fast Configuration Wizard, select Next to move from one window to another.

Change the default service name if required.

Enter the address to be used by IP endpoints when dialing in to the MCU.

Enter the IP address(es) of the media card(s).

Enter the subnet mask of the MCU.

1

Enter the IP address of the default router.

2

Enter the name of the MCU on the network.

Optional. Select Specify to define a DNS server.

Optional. Define the DNS server properties:

• Registration mode

• The name of the MCU domain

• The static IP address of the primary DNS server

3

Select H.323 as the IP

Network Type.

4

Select Specify to configure the gatekeeper parameters.

	Enter gatekeeper’s host
	name or IP address.
	Enter the string with which the
	MCU registers itself with the
	gatekeeper.
	Enter the alias that identifies
	the RMX’s Signaling Host
	within the network. Up to five
5	aliases can be defined for
	each RMX.

6In the IP Network Service creation confirmation, click OK.

Optional. Modify the default settings of the system flags that define the general system behavior such as the number of digits in the conference ID assigned by the MCU.

These flags can be modified later, if required, by selecting the System Configuration option from the Setup menu.

7

8Click Save & Close.

9In the Success Message box confirming successful configuration, click OK.

10In the Reset Confirmation dialog box, click Yes.

11In the Please wait for system reset message box, click OK.

System restart may take up to five minutes.

12Refresh the browser periodically until the Login screen is displayed and Login. In the Main Screen an MCU State indicator displays the time remaining until the system start-up is complete.

13Create a new User with Administrator permissions and delete the default User (POLYCOM). For system security reasons, only when this step is completed and if there are no System Errors, the system is fully configured and the green RDY LED on the CNTL module (on the RMX’s front panel) turns ON.

Connecting to a Conference Directly or via Entry

Queue (EQ)

The RMX is shipped with pre-configured default conferencing entities that can be used to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, default Meeting Room IDs: 1001, 1002, 1003, and 1004.

H.323 Participants

H.323 participants dial:

[MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]

For example, if the MCU prefix in gatekeeper is 925, you can dial to the default (Transit) Entry Queue by entering 925 or 9251000 and be routed to Meeting Rooms by entering its ID (i.e. 1001, 1002, 1003 or 1004). You can connect directly to one of the default Meeting Rooms, by dialing its number, for example: 9251001.

Alternatively, you can use the Entry Queue or conference name to connect directly to the conference. For example, if the conference name is Maple_Room, the participant can dial: 925Maple_Room.

SIP Participants

The dialing string is composed of the conference routing name as registered with the SIP server and domain name in the format: conference_name@domain_name

For example, if conference routing name is 1001, the string is 1001@polycom.com.

ISDN and PSTN Participants

ISDN and PSTN participants can connect to conferences and Meeting Rooms directly or via an Entry Queue by dialing one of the numbers (including the country and area code if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting to an EQ they are routed to their conference according to the conference ID. For example, if the assigned dial in number is 4045555, the ISDN/PSTN endpoint dials this number with the appropriate area code (for example, 678) and country code (001).

Conference Control Using DTMF Codes

Operation	DTMF String	Operation	DTMF String
Mute My Line	*6	Request individual	*0
		assistance
Unmute My Line	#6	Request assistance for	00
		conference
Increase Broadcast Volume	*9	Increase Listening Volume	*76
Decrease Broadcast Volume	#9	Decrease Listening Volume	#76
Play Help Menu	*83	Change To Chairperson	*78
Start Click&View to modify	**	Show Number of	*88
personal layout		Participants

2 DOC2521A